TJ... that's fine. But it doesn't mean you can't do things 'better'. It is a blunt attitude to your customers for sure. Either you want their input or you don't. One of the two.
--- In [email protected], "Tomasz Janeczko" <[EMAIL PROTECTED]> wrote: > > Hello, > > FYI: > Marcin is only responding to e-mails sent to support at amibroker.com. > He has no other duties. > > All development, documentation, web design, all graphics, videos, maintenance and every other bit > on amibroker.com is my own work. > > And yes it is my choice and I am happy with it and won't change my methods of work. > I was always doing everything on my own and did not ask for any help and > I am perfectly fine with that. > > It may sound blunt, but I am not looking for any advice how should I conduct my business. > > Regarding manual for the beginners, I already said, Howard IS already writing beginner's book (I have seen parts of it) and > all you need to do is to buy Howard's book when it becomes available. He is good in writing for beginners. > > AB's own help is the technical reference, it is not and won't ever be "hand-holding" elementary book. > > As for documenting "Prettify" function: sorry but this is as self-explanatory as "File -> Save" command. > It was mentioned in the READ ME since beta and is also listed in the User's Guide in What's new section. > The guide is not for 5-years-old. It assumes that readers know what "save", "open", "copy" and other > verbs mean. Again: the help is technical reference and makes assumptions about minimum skill level of > the user. AmiBroker generally speaking is for computer literate people (aka "power users"). > > You may hate it, but it is my way of doing things. You are free to choose something else. > > Best regards, > Tomasz Janeczko > amibroker.com > ----- Original Message ----- > From: "sidhartha70" <[EMAIL PROTECTED]> > To: <[email protected]> > Sent: Saturday, August 30, 2008 10:57 AM > Subject: [amibroker] Re: Help Manual > > > > Brian is right that the Help manual is incomplete and inadequate. > > > > I don't buy the argument that "we shouldn't expect it to be complete > > because AmiBroker is cheap". > > > > I know it's just TJ and Marcin, but that's TJ's choice. I've stated > > before, and I'll state again, I would happily pay $500 for AmiBroker > > IF it had great on-line help manuals. IF it had something along the > > lines of a decent beginners, intermediate and advanced users guide. > > And I'm sure new incremental users would come on board as AmiBroker > > becomes more 'accessbile' to the masses. > > > > I took the plunge with AmiBroker, and there is absolutely no doubting > > it's a fine product. > > > > The users of AmiBroker deserve to get the same support as they would > > if they chose to purchase one of the C# based alternatives - namely > > Ninja, RightEdge or OpenQuant etc. IF they have to pay more for that > > support, then so be it... TJ can hire someone to work solely on new > > user guides for the next 6 months. Shouldn't cost too much. > > > > Let's pretend that Howard produces a 'beginners' book for AmiBroker, > > then another one for more advanced users, say focusing on the custom > > backtester... suddenly we've got three books for AmiBroker coming in > > at $50 each... that's $150. > > > > Personally I'd be happy with either solution. A Howard provided > > alternative that costs $150, or an in-house AmiBRoker one that adds > > $150 to AB price. > > > > But let's at least have one of the two alternatives. > > > > > > --- In [email protected], "Steve Dugas" <sjdugas@> wrote: > >> > >> Jeez Brian, even TJ admits that everything is not perfect, but there > > are > >> only 24 hours in a day and how much harder do you think he can work? > > He is > >> human like the rest of us, if you spot an error or ommision, just > > report it > >> so he can fix it. > >> > >> Steve > >> > >> ----- Original Message ----- > >> From: "brian_z111" <brian_z111@> > >> To: <[email protected]> > >> Sent: Friday, August 29, 2008 7:08 PM > >> Subject: [amibroker] Help Manual > >> > >> > >> > > >> > There are far too many Help Manual questions posted in this forum. > >> > > >> > This takes up our valueable time answering questions that should have > >> > been answered by AmiBroker. > >> > > >> > In fact they waste far more time than OT posts. > >> > > >> > Our precious time would be far better spent answering more interesting > >> > questions. > >> > > >> > Some of the features in AB aren't explained in the manual, some things > >> > are out of date and sometimes the explanations are a bit cryptic. > >> > > >> > Example: > >> > > >> > Prettify was added to the Formula Editor in beta version 5.04 > >> > - included in devlog under version 5.05 Feb08 > >> > - official release v5.10 in June08 which includes manual 5.10 > >> > > >> > Ami website PDF manual is still version 5.00 > >> > > >> > - Search PDF for prettify == nothing > >> > - Search AB manual version 5.1 for prettify == nothing > >> > - Use AB site search engine == nothing > >> > - Google amibroker.com == 3 hits from devlog > >> > - devlog records release but has no info about it and no > > explanation in > >> > the read me > >> > - searched KB == nothing > >> > - searched UKB == nothing > >> > > >> > The screenshot of the FE edit dropdown menu, in the Help Manual is out > >> > of date (at least it looks different to my version 5.10) > >> > > >> > http://www.amibroker.com/guide/w_afledit.html > >> > > >> > The Devlog just says that the Prettify function was added ... > > looked in > >> > the AFL function list and couldn't find anything... is it a > > function or > >> > a function()? > >> > > >> > New features should be explained in the official help manual that > > comes > >> > out immediately after the beta inclusion. > >> > We should not have to search elsewhere but even if we do we, in this > >> > case, we still find nothing. > >> > > >> > It shouldn't be up to volunteers to explain help manual items in this > >> > forum, or the UKB, or anywhere else. > >> > > >> > It saves AB some effort if they don't have to keep the manual up to > >> > date but the effort is transferred to the volunteers, who have to > >> > answer it scores of times, instead of AB answering it once. > >> > > >> > If we all took the rationalist approach, that some people are > >> > advocating e.g. "users should have skills or lower their sights or pay > >> > Graham", and charged AB for the time we spend providing AB support > > then > >> > the program would cost thousands of dollars and wouldn't look so > > cheap, > >> > up against other software, afterall > >> > > >> > brian_z > >> > > >> > > >> > > >> > > >> > ------------------------------------ > >> > > >> > Please note that this group is for discussion between users only. > >> > > >> > To get support from AmiBroker please send an e-mail directly to > >> > SUPPORT {at} amibroker.com > >> > > >> > For NEW RELEASE ANNOUNCEMENTS and other news always check DEVLOG: > >> > http://www.amibroker.com/devlog/ > >> > > >> > For other support material please check also: > >> > http://www.amibroker.com/support.html > >> > Yahoo! Groups Links > >> > > >> > > >> > > >> > > >> > > > > > > > > ------------------------------------ > > > > Please note that this group is for discussion between users only. > > > > To get support from AmiBroker please send an e-mail directly to > > SUPPORT {at} amibroker.com > > > > For NEW RELEASE ANNOUNCEMENTS and other news always check DEVLOG: > > http://www.amibroker.com/devlog/ > > > > For other support material please check also: > > http://www.amibroker.com/support.html > > Yahoo! Groups Links > > > > > > >
