Hello, In short, all information you asked for in this particular request can be found on-line: http://www.amibroker.org/userkb/2008/03/16/amibroker-custom-backtester-interface-2/
Best regards, Tomasz Janeczko amibroker.com ----- Original Message ----- From: "Mike" <[email protected]> To: <[email protected]> Sent: Friday, September 18, 2009 7:17 PM Subject: [amibroker] Re: Support Issues > Well, > > Since there have been a few others, I guess I'll add my ticket to the pile, > just in case there really is a technical problem. The > address I am registered with is a Yahoo dot com address. > > I received an auto reply for my support request #62580 on Thursday, August > 27, 2009. I have not received anything since then. I > sent a follow up status request a week after that. Again, no reply. > > I have been checking my spam folder, but have not noticed anything from > AmiBroker in there. Though, admittedly, I get a lot of > spam. So, I may have missed something. > > Mike > > --- In [email protected], "Tomasz Janeczko" <gro...@...> wrote: >> >> Jeremy, >> >> I have instructed Marcin to double check if there is any message from you >> awaiting reply. >> >> Sometimes if there is long exchange between user and support, it may happen >> that support >> considers case as resolved, while customer expects some extra info. If this >> happens, please just >> reply again to any unanswered ticket and tell the support that you are >> waiting for specific info. >> >> Best regards, >> Tomasz Janeczko >> amibroker.com >> ----- Original Message ----- >> From: "nyctastudent" <jberkovi...@...> >> To: <[email protected]> >> Sent: Friday, September 18, 2009 3:08 PM >> Subject: [amibroker] Re: Support Issues >> >> >> > TJ, >> > >> > There might be an issue on the AmiBroker side. I am having a problem >> > geting a response to an item I submit on September 2nd. >> > Its >> > not due to spam filters. I sent a folow up email on the 17th and still no >> > reply. AmiBroker usually has the best support in the >> > business. Something is causing a break in support communications. If you >> > need any aditional info from me please let meknow. >> > >> > Thanks for a great product. >> > >> > >> > Best regards, >> > >> > Jeremy Berkovits, CMT >> > >> > Merc Partners >> > 11 Great Neck Road >> > Great Neck, NY-11021 >> > >> > Direct: (516) 304-3200 EXT. 307 >> > Cell: (917) 698-3444 >> > jberkovi...@... >> > AOL IM: jberkovitscmt >> > Yahoo IM: jeremy7827110028 >> > >> > >> > >> > >> > >> > On Wed, Sep 2, 2009 at 8:42 AM, <supp...@...> wrote: >> > >> > Hello, >> > >> > Your message: "GICS Import File" has been received. >> > Ticket number is #62757 (please DO NOT remove it from the subject line >> > when replying). >> > >> > >> > >> > ------------------------------------ >> > >> > **** IMPORTANT PLEASE READ **** >> > This group is for the discussion between users only. >> > This is *NOT* technical support channel. >> > >> > TO GET TECHNICAL SUPPORT send an e-mail directly to >> > SUPPORT {at} amibroker.com >> > >> > TO SUBMIT SUGGESTIONS please use FEEDBACK CENTER at >> > http://www.amibroker.com/feedback/ >> > (submissions sent via other channels won't be considered) >> > >> > For NEW RELEASE ANNOUNCEMENTS and other news always check DEVLOG: >> > http://www.amibroker.com/devlog/ >> > >> > Yahoo! Groups Links >> > >> > >> > >> > > > > > ------------------------------------ > > **** IMPORTANT PLEASE READ **** > This group is for the discussion between users only. > This is *NOT* technical support channel. > > TO GET TECHNICAL SUPPORT send an e-mail directly to > SUPPORT {at} amibroker.com > > TO SUBMIT SUGGESTIONS please use FEEDBACK CENTER at > http://www.amibroker.com/feedback/ > (submissions sent via other channels won't be considered) > > For NEW RELEASE ANNOUNCEMENTS and other news always check DEVLOG: > http://www.amibroker.com/devlog/ > > Yahoo! Groups Links > > >
