Stephen Turner ([EMAIL PROTECTED]; Saturday, August 23, 2003 2:18 AM):

> What do other people think? Should I move to a forum for the tech support?
> Or would better promotion of the existing web archives of the list be good
> enough (you can read the list there, but not post)?

As Jason pointed out, for those who provide the bulk of responses, a
mailing list is much more convenient. I prefer it because it allows me
to use the mail client of my choice (one with spell check) and
notifies me with new messages. It also makes it easy for me to delete
the messages I will not or cannot respond to and to save the ones I
will respond to later.

I find forums very hard to navigate and, personally, have never found
them useful. In practice, as a reference, they tend to get off-topic
enough that you can't be certain you are looking in the right thread
(or that a new thread hasn't come up). These same problems affect
mailing list archives. OTOH, I realize that different minds work in
different methods and that there are many users out there who prefer
the anonymity/self-discovery that a forum can provide.

> I don't see having both as a good solution, by the way, except for a
> transitional period.

While I agree that running both (separately) is not feasible, the best
solution would probably be a forum-like interface to the mailing list
archives. Think groups.google.com. I don't know of any such software
publicly available, but would like to hear of it if anyone has any
ideas.



-- 

Jeremy Wadsack
Wadsack-Allen Digital Group

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