I like how this discussion is progressing towards a solution.

I can't actually think of any practical opt out schemes _except_ for DNT at
this time. Any thoughts?

-Toby

On Thu, Jan 15, 2015 at 12:07 PM, Nuria Ruiz <[email protected]> wrote:

> >2) We add an opt-out option that users can use to signal that they don't
> want any data from them to be collected by us (except >for operational
> purposes). The nice thing about this option is that Wikimedia has control
> over it and if browser X decides to >change their DNT defaults (IE10
> example Aaron brought up), we can stay consistent in the choices we provide
> to users. The >downside is that I know it will take some time to implement
> this and we don't have an interim solution.
>
> Note that any opt-out solution implemented needs a level of persistence,
> and that will also be subjected to browser support. If we persist the opt
> out in local storage, for example, that is by no means supported by all
> browsers. If we use a cookie, it will expire, be deleted, and we will need
> to ask the user again. Both these options include plenty UX/UI work that I
> very much doubt will take place in the near future (this quarter).
>
>
> As I have stated before I will got for solution 1) given that we can start
> implementing it right now and it is very intuitive to explain to our users.
> We can treat browser oddities and lack of support as we do in other areas,
> we can for example not honor do not track for IE10 (or the opposite). These
> are trade offs that we are used to make when it comes to browser support.
>
>
>
>
>
>
>
> On Thu, Jan 15, 2015 at 11:47 AM, Leila Zia <[email protected]> wrote:
>
>> Here's what we all agree on: We want the users of Wikimedia sites to
>> have more control over whether their data is used for application
>> improvement purposes. To be clear, we're not talking about data collected
>> and deleted for operational purposes.
>>
>> Based on our conversations, we have three choices.
>>
>> 1) We use the divide in interpreting what DNT means to interpret it in a
>> more restrictive way. This has its own advantages and disadvantages as
>> discussed in this list and others.
>>
>> 2) We add an opt-out option that users can use to signal that they don't
>> want any data from them to be collected by us (except for operational
>> purposes). The nice thing about this option is that Wikimedia has
>> control over it and if browser X decides to change their DNT defaults
>> (IE10 example Aaron brought up), we can stay consistent in the choices we
>> provide to users. The downside is that I know it will take some time to
>> implement this and we don't have an interim solution.
>>
>> 3) We use DNT as an interim solution and interpret DNT as "do not log
>> anything from me" and work towards an opt-out option.
>>
>> If we have capacity to go with option (2) and have it ready in few
>> months, I'd like us to go with that option. Otherwise, option (3) is a
>> reasonable option to me.
>>
>> Leila
>>
>> On Thu, Jan 15, 2015 at 7:23 AM, Aaron Halfaker <[email protected]>
>> wrote:
>>
>>> Christian,
>>>
>>> It seems that people are well enough informed by the field studies that
>>> our team runs to want us to continue to run them.  In fact, demand has
>>> sky-rocketed both within and outside of the Wikimedia Foundation.  You hold
>>> a minority opinion that testing software in the field is unnecessary.  Yet,
>>> field tests are considered a best-practice and have become a critical part
>>> of our strategy for minimizing the disruption (and maximizing the benefits)
>>> of software changes.  I don't think that many people would appreciate your
>>> proposed strategy of releasing the software and waiting for people to
>>> complain.  Given how difficult it is to develop good user-facing software,
>>> it's likely that every major deployment would be disruptive if we adopted
>>> that strategy.  I can speak for a few disruptions that my research helped
>>> prevent and some opportunities that it helped us explore.
>>>
>>> Allow me to share a specific example.  In this study[1], we found that
>>> telling anonymous editors to register dropped their productivity by
>>> *25%.*  Yet we didn't identify substantial issues in user testing.  If
>>> we had not run this field experiment, we might have deployed the change
>>> thinking that we were improving Wikipedia when we were really driving good
>>> editors away.  During the experiment, we received no substantial negative
>>> feedback
>>>
>>> For a large collection of field experiments that were used to iterate on
>>> Wikimedia software, see: https://meta.wikimedia.org/wiki/Growth
>>>
>>> Really, what I want to say is this: If you want to improve privacy
>>> protections, I am your ally.  We're merely disagreeing about whether it is
>>> good to assume that DNT means something it wasn't intended to mean or not.
>>> However, when you say that my work has no value, it's hard to talk to you
>>> productively because, honestly, I don't think your opinion is
>>> well-informed.
>>>
>>> 1.
>>> https://meta.wikimedia.org/wiki/Research:Asking_anonymous_editors_to_register/Study_1
>>>
>>> -Aaron
>>>
>>> On Thu, Jan 15, 2015 at 7:22 AM, Christian Aistleitner <
>>> [email protected]> wrote:
>>>
>>>> Hi,
>>>>
>>>> On Wed, Jan 14, 2015 at 12:07:57PM -0600, Aaron Halfaker wrote:
>>>> > For example, not collecting usage data about certain sections of our
>>>> > population (e.g. IE10 users where DNT is set by default) means that we
>>>> > don't know if our software works for them.
>>>>
>>>> If WMF's main form of QA was through automated usage data collection,
>>>> you'd have a point.
>>>>
>>>> But actually, I think WMF is doing better than that.
>>>>
>>>> From my point of view, a central pillar in QA is “software getting
>>>> tested”.
>>>> That's happening widely across WMF.
>>>> Both manually and automated.
>>>> It's great already and getting better every day.
>>>>
>>>> And for me the main QA ingredient is listening to feedback from the
>>>> users. Besides studies and dog-fooding, WMF's bugtracker is a
>>>> testament to that and contains reports that “$X is not working on
>>>> browser $Y” or “$X needs to also do $Z”.
>>>> And that's really great!
>>>>
>>>> To me, user behaviour data collection is a way to support and assist
>>>> the above two. But it is not a requirement when trying to determine
>>>> “if our software works for them”.
>>>>
>>>> Users are sending us emails about issues, come to IRC to discuss
>>>> issues, file a ticket, or they just tell someone.
>>>> All without having their usage data collected.
>>>>
>>>> I am convinced “IE10 users that do not want to unset DNT” are no
>>>> exception to that.
>>>>
>>>> Have fun,
>>>> Christian
>>>>
>>>>
>>>>
>>>> P.S.: I for one received bug reports from IE10 users. (But I do not
>>>> know whether or they used DNT.)
>>>>
>>>>
>>>>
>>>> --
>>>> ---- quelltextlich e.U. ---- \\ ---- Christian Aistleitner ----
>>>>                            Companies' registry: 360296y in Linz
>>>> Christian Aistleitner
>>>> Kefermarkterstrasze 6a/3     Email:  [email protected]
>>>> 4293 Gutau, Austria          Phone:          +43 7946 / 20 5 81
>>>>                              Fax:            +43 7946 / 20 5 81
>>>>                              Homepage: http://quelltextlich.at/
>>>> ---------------------------------------------------------------
>>>>
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