Does anyone know if there is an email address for brightstar so I can  
check on my order status?  I'm out of country and can't really make  
the call where I am.  I ordered on monday w/ regular delivery.  The  
order doesn't even show up in my google checkout, thought I have an  
order number and receipt and the money has been deducted already from  
my bank account.

_henry

On Dec 10, 2008, at 2:45 PM, cyntacks wrote:

>
> Ok, I took matters into my own hands  :)
>
> I called the company that is processing these orders (Brightstar), it
> was explained to me by the extremely helpful and nice representative
> (Not sarcastic at all, apparently they only have one person answering
> the calls for all Android inquiries and she couldn't be nicer!) that
> the orders are being processed but there appears to be an issue with
> the shipping confirmation emails (more than one person has called in
> to ask about this).
>
> BUT, she did have the capability to look up my order and determine it
> will likely be a few days before it ships (hence no shipping confirm
> for me). So, if you ordered after 10pm last night (which is when I
> did) you probably won't get the device until mid-next week.
>
> Hope this helps,
>
> Kevin
>
> On Dec 10, 1:53 pm, Jay <[email protected]> wrote:
>> I had the same issue when i bought my G1 they never sent any of  
>> the email
>> that they said that they would, basically i called t-mob like 4  
>> times to get
>> them to resubmit the order and finally got my G1 after a week of  
>> dealing
>> with them, basically its an issue with t-mob's shipping process,  
>> you might
>> want to give them a call...
>>
>> On Wed, Dec 10, 2008 at 9:57 AM, [email protected] <
>>
>>
>>
>> [email protected]> wrote:
>>
>>> I have the same problem. I bought it on Monday and still don't  
>>> have a
>>> tracking number or confirmation that it has been processed.
>>
>>> On Dec 10, 4:38 am, Henry Duong <[email protected]> wrote:
>>>> I bought a dev phone 2 days ago, but i never received any tracking.
>>>> I just got an email receipt w/ order confirmation number and the
>>>> phone doesn't even show up in my purchase history in google
>>>> checkout. :/    slightly worried.  can anyone else verfiy this  
>>>> is the
>>>> same as what they are experiencing?
>>
>>>> plopped down $400+ dollars, i should get SOMETHING.
>>
>>>> _henry
>>
>> --
>> -Jay-
>
> >


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