In my experience, when a user has left a negative comment AND emailed me,<<
Unfortunately, that "and" is a big "if" ...
-- Kostya
05.07.2010 15:36, Mark Carter пишет:
In my experience, when a user has left a negative comment AND emailed
me, then after a (polite :) ) response from me, they have usually
updated their original comment to be positive. Ok, you could argue
that the fact they have followed up their comment with an email means
they are different from those "Doesn't work. Uninstalled" users, but
still I think it would result in a significant number of comment
corrections.
On Jul 3, 9:12 am, "Maps.Huge.Info (Maps API Guru)"<[email protected]>
wrote:
I'm of the opinion that those users who leave negative and incorrect
feedback are a lost cause. What the comments we as developers leave
are there for new users so they aren't confused by those incorrect
negative words.
-John Coryat
--
Kostya Vasilev -- WiFi Manager + pretty widget -- http://kmansoft.wordpress.com
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