Mark,
Exactly.
I believe this shows that a way to reply to user comments is needed.
-- Kostya
05.07.2010 15:58, Mark Carter пишет:
Precisely, but it indicates that if the user did receive feedback from
the dev, there is a reasonable chance they may change their comment.
On 5 July 2010 13:45, Kostya Vasilyev <[email protected]
<mailto:[email protected]>> wrote:
In my experience, when a user has left a negative comment
AND emailed me,<<
Unfortunately, that "and" is a big "if" ...
-- Kostya
05.07.2010 15:36, Mark Carter пишет:
In my experience, when a user has left a negative comment AND
emailed
me, then after a (polite :) ) response from me, they have usually
updated their original comment to be positive. Ok, you could argue
that the fact they have followed up their comment with an
email means
they are different from those "Doesn't work. Uninstalled"
users, but
still I think it would result in a significant number of comment
corrections.
On Jul 3, 9:12 am, "Maps.Huge.Info <http://Maps.Huge.Info>
(Maps API Guru)"<[email protected] <mailto:[email protected]>>
wrote:
I'm of the opinion that those users who leave negative and
incorrect
feedback are a lost cause. What the comments we as
developers leave
are there for new users so they aren't confused by those
incorrect
negative words.
-John Coryat
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