On Tue, Mar 1, 2011 at 5:55 PM, rich friedel <[email protected]> wrote:

> However, I wanted to see if anyone else has heard of that happening.


More than likely, this is yet another bug in the Android Market.

I got an email from a user 10 days ago - they upgraded  to my paid app and
tried to uninstall the free app through Market. It disappeared from their
list of downloads, but was still on the phone. Apparently it was also
causing his phone to crash. Awesome.

When I instructed him to try to uninstall via the phone system settings,
that worked just fine for him.

Unfortunately many users believe the Market to be the sole app manager and
think it's the only way to uninstall apps. So when things go wrong they of
course they blame you. I got lucky and got an email, but getting blamed for
Market issues is a sad reality. Like when they're stuck on "downloading" or
"authorizing purchase" and think it's a problem with your app.

It's bad enough the Market is a bad as it is and there's no support for it -
to get blamed for their problems and having to support the
issues yourself on top of that is just adding insult to injury.

-------------------------------------------------------------------------------------------------
TreKing <http://sites.google.com/site/rezmobileapps/treking> - Chicago
transit tracking app for Android-powered devices

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