You make a good point about the possibility of the market messing up. Yeah, I really wish they would send an email so I could help them. Personally I think your idea of using your site to "respond" to user's comments is brilliant! It's just too bad the user will probably never see the response. I'm going to start doing something similiar.
Also, thinking about displaying a dialog upon first opening (after they install) telling them to please contact me if an issue arises. On Mar 1, 2011 7:28 PM, "TreKing" <[email protected]> wrote: > On Tue, Mar 1, 2011 at 5:55 PM, rich friedel <[email protected]> wrote: > >> However, I wanted to see if anyone else has heard of that happening. > > > More than likely, this is yet another bug in the Android Market. > > I got an email from a user 10 days ago - they upgraded to my paid app and > tried to uninstall the free app through Market. It disappeared from their > list of downloads, but was still on the phone. Apparently it was also > causing his phone to crash. Awesome. > > When I instructed him to try to uninstall via the phone system settings, > that worked just fine for him. > > Unfortunately many users believe the Market to be the sole app manager and > think it's the only way to uninstall apps. So when things go wrong they of > course they blame you. I got lucky and got an email, but getting blamed for > Market issues is a sad reality. Like when they're stuck on "downloading" or > "authorizing purchase" and think it's a problem with your app. > > It's bad enough the Market is a bad as it is and there's no support for it - > to get blamed for their problems and having to support the > issues yourself on top of that is just adding insult to injury. > > ------------------------------------------------------------------------------------------------- > TreKing <http://sites.google.com/site/rezmobileapps/treking> - Chicago > transit tracking app for Android-powered devices > > -- > You received this message because you are subscribed to the Google > Groups "Android Developers" group. > To post to this group, send email to [email protected] > To unsubscribe from this group, send email to > [email protected] > For more options, visit this group at > http://groups.google.com/group/android-developers?hl=en -- You received this message because you are subscribed to the Google Groups "Android Developers" group. To post to this group, send email to [email protected] To unsubscribe from this group, send email to [email protected] For more options, visit this group at http://groups.google.com/group/android-developers?hl=en
