Wow. That really sucks. There is very little you can do about it but I
suggest making sure you mark the comment as spam. I believe if enough
people mark a comment as spam, something kicks in and it either gets
reviewed by a human or is just removed. Put that in your blog or
however you communicate with your users so they do the same. It might
not do anything but then again, I think it does.

Another potentially helpful thing you can do is complain to the
company who wrote the competitive app. It may be the comments are the
work of low level employees and the corporate heads are unaware of
their unethical behavior. Write a blog entry describing exactly what
the problem is, why you think it's your competitor and what steps
you've taken to stop it then notify the CEO and president of the
company. Keep it civil and take the high road. Most executives abhor
bad publicity. Bringing your issue to their attention might just stop
it dead.

-John Coryat

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