On Mon, Apr 25, 2011 at 11:00 PM, MB <[email protected]> wrote: > Given how sensitive an app's quality perception is based on top reviews, I > really wish Android market provided their vendors/ developers a way to > respond to comments esp. to users who frequently update/touch their > comments. >
If you wait around for the Android Market monkeys to do anything, you're going to die waiting. Even if they implemented a way to respond to users, it would be half-assed and mostly non-functional, if the statistics and error reporting "features" are any indication of what these clowns are capable of. I've taken matters into my own hands - I respond to comments on a blog that my app is rigged to check for new posts. When I get a stupid comment / rating, I post a response. When a new response is posted, users get an alert (if they leave the option enabled). With enough luck, the user it's actually targeted at reads the response. I've addressed many complaints this way and makes for a fun interaction with some users. In addition, other users see that I response and hopefully learn to ask about issues. But of course, when I respond to all issues, I then get complaints about the alerts of me responding to issues - even when they can be disabled. You can't win against stupid. In your case, I would have alerted a fairly large number of my users to this douche competitor and very surely would have not only had a large number of positive reviews burying their comments, but probably would have had enough people marking it as spam to have it removed. And if I knew the offending competitor, I could name them and let the users bombard them with negative reviews (of their own accord, of course ;-) ) ------------------------------------------------------------------------------------------------- TreKing <http://sites.google.com/site/rezmobileapps/treking> - Chicago transit tracking app for Android-powered devices -- You received this message because you are subscribed to the Google Groups "Android Developers" group. To post to this group, send email to [email protected] To unsubscribe from this group, send email to [email protected] For more options, visit this group at http://groups.google.com/group/android-developers?hl=en
