On Tue, May 10, 2011 at 5:55 AM, Apphaus <[email protected]> wrote:

> Now when these sort of things happen on the iOS/Apple platform you drop a
> mail to the Apple Developer support and get feedback within 48 hours. I see
> no such thing from Google?
>

 Wow, you *are* new. Welcome!

I think it is kind of lame not offering support when we have all paid for
> the service.
>

Join the club :-)

Anyhow, does anyone know if this problem resolves itself or what action can
> be taken?
>

It does not resolve itself. AFAIK, it's been around since paid apps have
been available and, like a bad case of crabs, just will not go away.

I actually posed this question for the Google I/O Market session where they
apparently ran out of time before getting to the questions:
http://goo.gl/mod/adWz

Best option, point your users here to complain:
http://www.google.com/support/androidmarket/developer/bin/static.py?page=known_issues.cs

Or here
http://www.google.com/support/androidmarket/developer/bin/search.py?ctx=en%3Asearchbox&query=authorizing+purchase
and tell them to have fun wading through years of threads of complaints and
possible workarounds that have been posted with no clear cut solution from
Google.

This is part of the Android Market Experience™ - get used to it and enjoy
your stay.

-------------------------------------------------------------------------------------------------
TreKing <http://sites.google.com/site/rezmobileapps/treking> - Chicago
transit tracking app for Android-powered devices

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