i like that very much 2012/4/11 Kostya Vasilyev <[email protected]>
> It seems like this particular user doesn't know about the 15 minute refund > window, so his order is still valid, and that's how he was able to post the > comment. > > Now, looking at this more broadly -- yes, this and more happens. > > As time goes on and your app gets more downloads, you will see comments > stating that your app: > > - doesn't work on device X, where X is your primary development device > - broke the device's phone call function / battery / GPS > - erased some valuable data in another application > - is malware because of permission Z, the need for which you carefully > explained in the app's description > - causes early hair loss in men and weight gain in women > > You will get some emails from users asking you to explain if a particular > comment of this kind is true or not. > > Of those who won't email you, some will figure out on their own which > comments have no value, some others will not care and just not install your > app. > > And no, there is no way to respond to a comment, to contact the user who > wrote it, or to cross-reference comments to orders. > > This can cause you a lot of stress and unhappiness. > > It did for me, and so at some point I chose to not read any more Market > comments for my apps, ever. > > Those users who really wish to contact me can do so over email, and I > always make the effort to provide good answers. > > The rest are posting comments for each other to read, and since there is > no way for me to participate in those discussions, I don't. > > -- K > > 11.04.2012 13:08, Giuseppe написал: > > I have an user that bought our app, didn't understand how to use, then >> wrote a bad review and ask for money back via device. >> >> Result: >> >> app not sold >> bad review from incapable user >> >> Google must not allow people that delete orders to write reviews, there >> are many people in the world that in 15 minutes want to understand what a >> group of developers wrote in two years. >> >> Any comment? >> -- >> You received this message because you are subscribed to the Google >> Groups "Android Developers" group. >> To post to this group, send email to android-developers@** >> googlegroups.com <[email protected]> >> To unsubscribe from this group, send email to >> android-developers+**[email protected]<android-developers%[email protected]> >> For more options, visit this group at >> http://groups.google.com/**group/android-developers?hl=en<http://groups.google.com/group/android-developers?hl=en> >> > > -- > Kostya Vasilyev > > > -- > You received this message because you are subscribed to the Google > Groups "Android Developers" group. > To post to this group, send email to > android-developers@**googlegroups.com<[email protected]> > To unsubscribe from this group, send email to > android-developers+**[email protected]<android-developers%[email protected]> > For more options, visit this group at > http://groups.google.com/**group/android-developers?hl=en<http://groups.google.com/group/android-developers?hl=en> > -- You received this message because you are subscribed to the Google Groups "Android Developers" group. To post to this group, send email to [email protected] To unsubscribe from this group, send email to [email protected] For more options, visit this group at http://groups.google.com/group/android-developers?hl=en
