This used to happen quite often on my old Samsung Galaxy S with any app installed on the SD card. It sometimes took a restart and even purging the cache partition from the hidden boot maintenance menu in order to get these icons back. Sometimes the icons would re-appear again without doing anything, sometimes you could start the apps anyway even though the icons were grayed out. A related issue was also the ongoing decline of my SD card that was shipped with that phone. I noticed over time that more and more MP3 songs got corrupted. The same happened to apps that were stored there. It was a very subtle and ongoing process.
In any case I don't think it's your responsibility nor anything you can address or change. I would tell your customer to contact support from the company he/she purchased the device from. And maybe it is also a broken SD card in that case, who knows? On Thursday, December 6, 2012 11:01:12 AM UTC-6, Paul wrote: > > It's not a widget. All that has changed of relevance in manifest is this: > android:installLocation="preferExternal" (where previously it was not > specified). > > Here is one email from a user: > "my icon was greyed out and got message saying it was not installed. I > went to the play store and downloaded again and it said it had been > purchased. Then the icon went grey again soon after. I had to do it > twice, then this morning it was off again." > > The fix for this user was to unmount Sd card, re-install app, mount sd > card. > > > On Thursday, December 6, 2012 9:43:10 AM UTC-5, RichardC wrote: >> >> Is it the app disappearing or a widget from the app? >> >> Also have a read of: >> >> http://android-developers.blogspot.co.uk/2011/06/things-that-cannot-change.html >> >> -- You received this message because you are subscribed to the Google Groups "Android Developers" group. To post to this group, send email to [email protected] To unsubscribe from this group, send email to [email protected] For more options, visit this group at http://groups.google.com/group/android-developers?hl=en
