Not sure if it helps, but get them to install "Log Collector" from the android market, and send you their device log.
On Nov 21, 2:37 pm, blindfold <[email protected]> wrote: > Today I received user feedback from a Droid user that my app "The > vOICe for Android" (one can find it on the Market by searching for > "seeingwithsound") causes the Motorola Droid to shut down (really?) > within half a minute. > > I tested my app on ADP1 (Android 1.6), where I've just had it running > for over 15 minutes without any issues, and I have also tested it to > run OK on the emulator (set to Android 1.6 and 2.0), at various screen > sizes from QVGA to WVGA. In other words, I cannot reproduce the > problem. Buying all Android phones with all firmware versions and all > Android OS versions (1.6 and 2.0 for now) is not practical. How does > one deal with such situations? It looks like the Android OS is already > starting to fragment across devices. Any help is appreciated, > including crash data from Droid users. > > Thanks! -- You received this message because you are subscribed to the Google Groups "Android Developers" group. To post to this group, send email to [email protected] To unsubscribe from this group, send email to [email protected] For more options, visit this group at http://groups.google.com/group/android-developers?hl=en
