Oh, and you may also want to mention that they will not be charged if the order is unsuccessful, even though the Android Market says it is "Purchased".
Google really needs to have another status message for payment declined orders. On Dec 5, 11:43 am, webmonkey <[email protected]> wrote: > I would make the auto-responder a bit more personal, these users are > frustrated and they are not going to get a response from Google so > there is no point in sending them there. But you should indeed make > clear that it is Google that is responsible for this. > > So mention that Google is having issues with the Android Market, that > you hope they will fix it soon but it is weekend so it is unlikely. > And most of the orders are getting declined and you can't do anything > about it because Google handles all the purchases and downloads on the > Android Market. > > On Dec 5, 11:23 am, Al Sutton <[email protected]> wrote: > > > > > Time for an auto-responder; > > > "We are unable to provide any further information as to why a high > > percentage payments are being declined by Google Market. If you are > > experiencing issues with paying for the application please contact Google > > for further information" > > > Unless you think there's something developers can do? > > > Al. > > > ====== > > Funky Android Limited is registered in England & Wales with the company > > number 6741909. > > > The views expressed in this email are those of the author and not > > necessarily those of Funky Android Limited, it's associates, or it's > > subsidiaries. > > > On 5 Dec 2010, at 10:16, Pent wrote: > > > >> I'm also experiencing this. Seems to have started between 12 and 24 > > >> hours ago. > > > > The customer enquiries have started... looking forward to a great > > > Sunday. > > > > Pent > > > > -- > > > You received this message because you are subscribed to the Google Groups > > > "Android Discuss" group. > > > To post to this group, send email to [email protected]. > > > To unsubscribe from this group, send email to > > > [email protected]. > > > For more options, visit this group > > > athttp://groups.google.com/group/android-discuss?hl=en. -- You received this message because you are subscribed to the Google Groups "Android Discuss" group. To post to this group, send email to [email protected]. To unsubscribe from this group, send email to [email protected]. For more options, visit this group at http://groups.google.com/group/android-discuss?hl=en.
