Where are you based. It only seems to be affecting non-US sellers On Dec 5, 6:19 pm, Brian Conrad <[email protected]> wrote: > I thought Google was a software monastery where they work 24/7? :-D > > And no I'm not seeing this problem with sales from yesterday and today. > Just two purchases from the same person and often that's because they > didn't have a valid credit card or failed to enter proper info for it. > But I also get those occasionally from my website orders too. > > > > Mark Carter wrote: > > No response yet to my support request - actually they are normally > > pretty quick at getting back. > > > Reckon they work on weekends!? > > > On Dec 5, 6:49 pm, webmonkey <[email protected]> wrote: > > >> Oh, and you may also want to mention that they will not be charged if > >> the order is unsuccessful, even though the Android Market says it is > >> "Purchased". > > >> Google really needs to have another status message for payment > >> declined orders. > > >> On Dec 5, 11:43 am, webmonkey <[email protected]> wrote: > > >>> I would make the auto-responder a bit more personal, these users are > >>> frustrated and they are not going to get a response from Google so > >>> there is no point in sending them there. But you should indeed make > >>> clear that it is Google that is responsible for this. > > >>> So mention that Google is having issues with the Android Market, that > >>> you hope they will fix it soon but it is weekend so it is unlikely. > >>> And most of the orders are getting declined and you can't do anything > >>> about it because Google handles all the purchases and downloads on the > >>> Android Market. > > >>> On Dec 5, 11:23 am, Al Sutton <[email protected]> wrote: > > >>>> Time for an auto-responder; > > >>>> "We are unable to provide any further information as to why a high > >>>> percentage payments are being declined by Google Market. If you are > >>>> experiencing issues with paying for the application please contact > >>>> Google for further information" > > >>>> Unless you think there's something developers can do? > > >>>> Al. > > >>>> ====== > >>>> Funky Android Limited is registered in England & Wales with the company > >>>> number 6741909. > > >>>> The views expressed in this email are those of the author and not > >>>> necessarily those of Funky Android Limited, it's associates, or it's > >>>> subsidiaries. > > >>>> On 5 Dec 2010, at 10:16, Pent wrote: > > >>>>>> I'm also experiencing this. Seems to have started between 12 and 24 > >>>>>> hours ago. > > >>>>> The customer enquiries have started... looking forward to a great > >>>>> Sunday. > > >>>>> Pent > > >>>>> -- > >>>>> You received this message because you are subscribed to the Google > >>>>> Groups "Android Discuss" group. > >>>>> To post to this group, send email to [email protected]. > >>>>> To unsubscribe from this group, send email to > >>>>> [email protected]. > >>>>> For more options, visit this group > >>>>> athttp://groups.google.com/group/android-discuss?hl=en.
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