I thought Google was a software monastery where they work 24/7? :-D
And no I'm not seeing this problem with sales from yesterday and today.
Just two purchases from the same person and often that's because they
didn't have a valid credit card or failed to enter proper info for it.
But I also get those occasionally from my website orders too.
Mark Carter wrote:
No response yet to my support request - actually they are normally
pretty quick at getting back.
Reckon they work on weekends!?
On Dec 5, 6:49 pm, webmonkey <[email protected]> wrote:
Oh, and you may also want to mention that they will not be charged if
the order is unsuccessful, even though the Android Market says it is
"Purchased".
Google really needs to have another status message for payment
declined orders.
On Dec 5, 11:43 am, webmonkey <[email protected]> wrote:
I would make the auto-responder a bit more personal, these users are
frustrated and they are not going to get a response from Google so
there is no point in sending them there. But you should indeed make
clear that it is Google that is responsible for this.
So mention that Google is having issues with the Android Market, that
you hope they will fix it soon but it is weekend so it is unlikely.
And most of the orders are getting declined and you can't do anything
about it because Google handles all the purchases and downloads on the
Android Market.
On Dec 5, 11:23 am, Al Sutton <[email protected]> wrote:
Time for an auto-responder;
"We are unable to provide any further information as to why a high percentage payments are being declined by Google Market. If you are experiencing issues with paying for the application please contact Google for further information"
Unless you think there's something developers can do?
Al.
======
Funky Android Limited is registered in England & Wales with the company number
6741909.
The views expressed in this email are those of the author and not necessarily those of Funky Android Limited, it's associates, or it's subsidiaries.
On 5 Dec 2010, at 10:16, Pent wrote:
I'm also experiencing this. Seems to have started between 12 and 24
hours ago.
The customer enquiries have started... looking forward to a great
Sunday.
Pent
--
You received this message because you are subscribed to the Google Groups "Android
Discuss" group.
To post to this group, send email to [email protected].
To unsubscribe from this group, send email to
[email protected].
For more options, visit this group
athttp://groups.google.com/group/android-discuss?hl=en.
--
You received this message because you are subscribed to the Google Groups "Android
Discuss" group.
To post to this group, send email to [email protected].
To unsubscribe from this group, send email to
[email protected].
For more options, visit this group at
http://groups.google.com/group/android-discuss?hl=en.
