Yeah, that's right up there with "Doesn't work on ____", fill in the blank 
with any popular device.

A long time ago, when the ecosystem was just starting to branch out from the 
G1, it was true that a certain percentage of apps had never been built to 
work on any other device - and so really *didn't *work, at all, on (say) the 
original Droid. Such blanket statements are very rarely true these days, but 
some users have been conditioned to believe the opposite.

I suppose the good news is that many support emails I get do include the 
phone model and OS version, which can help track down certain elusive bugs. 

And now my contributions to the lighter side of this thread... For your 
reading pleasure, 2 support emails I got today, in their entirety:

Hello I tried to purchase your moon phase app didn't realize I had no funds 
will really purchase in a few days sorry for the confusion


and

Please send app. Purchased but never installed. Does the icon hide? Why 
can't I find it. Please help?


Where do ya start? :^P

String

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