So, I've (belatedly) just read this at  
https://support.google.com/googleplay/android-developer/bin/answer.py?hl=en&answer=138230
:

" an email will be sent to the commenting user with an option to update the 
comment or contact the developer directly through the support email address 
provided in the publisher site. "

As I mentioned previously, it doesn't seem to be the published email 
address... but that's a minor quibble.

String

On Tuesday, June 26, 2012 9:59:34 PM UTC+2, String wrote:
>
> Yeah, I've done my first couple of replies today, and they're 
> appearing on the public Play page for the app in question. Not until 
> you click the "Read All User Reviews" link, but it's better than 
> nothing. 
>
> I also suspect it pings the OP with your response, though I haven't 
> tested that yet. After posting one of my responses today, I had a 
> message from the user in question to my personal email - which is the 
> address my Developer Account is linked to. Everything else is using a 
> company email address now, so I've drawn my own conclusion from that. 
>
>
> On a tangentially-related note, I had just about gotten over my 
> bitterness at not winning the I/O registration lottery - until this 
> week. Enjoy it, those of you who got in this year! 
>
> String 
>
> On Jun 26, 9:31 am, John <[email protected]> wrote: 
> > Is anyone able to confirm that these comments will actually be public or 
> is 
> > it just going to be a private conversation between the user and the 
> > developer? 
> > 
> > 
> > 
> > 
> > 
> > 
> > 
> > On Saturday, June 16, 2012 3:10:22 AM UTC+2, Peter Sinnott wrote: 
> > 
> > > I gather some developers can now reply to store comments. Has anyone 
> > > used it? Bit unfortunate it was opened to "top developers" first when 
> > > it is probably more useful for apps that do not have 10s of thousands 
> > > of comments. 
> > 
> > >http://www.android.gs/android-developers-can-now-reply-to-play-store-.
> ..

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