On Monday, 18 March 2013 20:25:20 UTC+1, Nathan wrote:
>
>
>
> On Monday, March 18, 2013 3:34:04 AM UTC-7, b0b wrote:
>
>>
>> I wanted that feature badly one year ago, but now I hardly care about it 
>
> I'm sure someone will trade with you.  ;)
>
> as clown comments do not have much effect on established apps.
>>
>
>  They don't? Sorry, this is something that us developers tell ourselves, 
> but it doesn't square with reality, or numerous marketing studies that have 
> been done. 
>
> If those clown comments are part of the first three a user sees on the 
> first page, they do have an effect. 
>
>
Really, It depends on the rating of the app. If an app is rated 4.4 and has 
3K comments, it will not have much effect.
Of course everyone prefer not to have 1 star clown comments as the top 
comments but this is more harmful for newer apps
than established and stable apps with a good rating score.
Believe it or not but non-clown users are actually good at discarding clown 
comments, especially if the app has a lot of good ratings/comments.

Tthe ability to respond is invaluable for a newer app (that may be buggy 
etc), to help it get better ratings which is very important to 
move up in search results (one of the many criterias).



> But for the most part, this is for the benefit of other readers. It may 
> convince them that it is worthwhile to contact us, or read the help. 
>
>

Sure, it is useful to respond to comments in some cases. I just wished I 
had it when starting new apps, not 1.5 years later =).

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