Dear Community Members,
+++++++++++++++++++++++++ Release Note ++++++++++++++++++++++++
We are proud to announce the new patch level releases for
FAQ Module 1.5.3. (requires OTRS 2.3) as well as
FAQ Module 1.3.3. (requires OTRS 2.2).
Fixed bugs:
==========
OTRS FAQ Module 1.5.3 (OTRS 2.3):
* Bug #3356 - Old FAQ articles lost new lines after upgrade.
[ http://bugs.otrs.org/show_bug.cgi?id=3356 ]
* Bug #3359 - HTML should have been converted to plain text
when using FAQ articles in phone or email tickets.
[ http://bugs.otrs.org/show_bug.cgi?id=3359 ]
OTRS FAQ Module 1.3.3 (OTRS 2.2):
* Bug #2897 - FAQ::Default::State: did not work.
[ http://bugs.otrs.org/show_bug.cgi?id=2897 ]
* Bug #1718 - FAQ Module inserted new lines (br) inside
html-tags.
[ http://bugs.otrs.org/show_bug.cgi?id=1718 ]
Enhancements:
=============
OTRS FAQ Module 1.5.3 (OTRS 2.3):
* FAQ-Import: FAQ articles can now be imported as CSV files
with a new script ( bin/FAQImport.pl ). New categories will
be created on the fly.
* New FAQ link: A FAQ link (like in the views 'New phone/email
ticket') can be shown in AgentTicketNote and other views, e.g.
AgentTicketOwner. It can be configured in the the sysconfig
where the link should be shown.
* The size of the WYSIWYG editor has been increased (with the
former patch level release of FAQ Module 1.5.2)
Download:
=========
* http://otrs.org/download/
* ftp://ftp.otrs.org/pub/otrs/packages/ (Germany/Hamburg)
A complete list of all download mirrors (ftp/http/rsync) is available
at http://otrs.org/download/
MD5 message digest (128-bit) checksums:
=======================================
OTRS FAQ Module 1.5.3 (OTRS 2.3):
2252dd78d4921bdbb2cae59033bf0257
ftp://ftp.otrs.org/pub/otrs/packages/FAQ-1.5.3.opm
OTRS FAQ Module 1.3.3 (OTRS 2.2):
21f849ea885f07e94fb8588ce290aa76
ftp://ftp.otrs.org/pub/otrs/packages/FAQ-1.3.3.opm
Feedback & Bug Reporting:
==========================
Although the FAQ Module 1.5.3 and FAQ Module 1.3.3 have been tested
before, we appreciate your contributions. As always, youre
encouraged to tell us what you think, using this feedback e-Mail:
[EMAIL PROTECTED] or by filing a bug in Bugzilla http://bugs.otrs.org].
((enjoy))
--
Hauke Jan Böttcher
Director Sales & Marketing
((otrs)) :: OTRS AG :: Norsk-Data-Straße 1 :: 61352 Bad Homburg
Fon: +49 (0) 6172 681988 10 :: Fax: +49 (0) 9421 56818 18
http://www.otrs.com/ :: Communication with success!
Geschäftssitz: Bad Homburg
Amtsgericht Bad Homburg, HRB 10751
Steuernummer: 003 240 97505
Aufsichtsratsvorsitzender: Burchard Steinbild
Vorstand: André Mindermann (Vorsitzender), Martin Edenhofer
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