> I didn't believe my client when he told me this, but I > went and looked, and the basis for support for Linux is different from > that for the proprietary operating systems. An SGI or Sun/Solaris support > contract gets you unlimited time on an incident. No Linux contract does > that.
Not true, Pete. Go look at Dell. They have unlimited support for Linux + their hardware on an annual contract basis. They also have per-hour and other packages. > and the support is software-only. That's no surprise. Sun makes it's own hardware, so they support it. Linux runs on whatever intel box you happen to find. It would be difficult for any company to support your hardware and Linux in a cost-effective way unless you also bought your hardware from that company (as in Dell's case). /s.
