While reading the previous postings I stumbled upon multiple mentioning of multi protocol support and asterisk, therefore I assume people on this list are knowledgeable about this topic.
Here is what we need: We run a CRM system on top of AOLserver. The CRM system contains the phone numbers of the clients. I want my PBX connected phone to make a connection to the client if I click on a link in the CRM System. Once the phone call is finished, the CRM system should be notified about this, so it can add a new entry in the call history. Same goes the other way round, if the client calls me, the CRM systems starts logging and once finished, an entry is added. Any clues, hints, offers, suggestions, RTFM advises on how to achieve this ? -- AOLserver - http://www.aolserver.com/ To Remove yourself from this list, simply send an email to <[EMAIL PROTECTED]> with the body of "SIGNOFF AOLSERVER" in the email message. You can leave the Subject: field of your email blank.
