Kirk, Could you send us in a sync log after syncing with Toodledo and reproducing the issue? We may be able to get a better understanding of what is going on based on the log file. Below are the steps to send in a sync log:
- Open Todo > Settings > Information > Diagnostics. Scroll to the bottom of this page and select the Email Diagnostic Report button. When sending in the diagnostic report please add a brief comment to the email so we can match the report back up with this email thread. Thank you, The Appigo Team -- Appigo Support [email protected] Learn more about AccuFuel (fuel efficiency tracker), Notebook (notes available everywhere), and Todo (simple task management) on Appigo's website: http://www.appigo.com/ Follow the latest from Appigo on Twitter: http://twitter.com/appigo On Fri, Feb 27, 2009 at 7:36 PM, Kirkjerk <[email protected]> wrote: > > That's the thing... I *never* log into Toodledo. I have no idea why > things are getting marked undone after synching... > > On Feb 25, 12:15 pm, Appigo Support <[email protected]> wrote: > > Thanks for contacting Appigo. We apologize for any inconvenience that > you > > might have experienced while using our Apps. If you have made changes to > > tasks in Todo and Toodledo.com, then the changes made in Toodledo.com > take > > presidence. This sounds like what is causing a majority of the problems. > > We would also recommend syncing as often as possilbe, as this will lower > the > > amount of conflicting data. > > > > We also wanted to tell you that we are working on a future version of > Todo > > that will let you switch services without having to delete all of your > > data. > > > > We hope this answers your question. If not, feel free to let us know and > we > > will be happy to assist you further. > > > > Thanks, > > > > The Appigo Team > > -- > > Appigo Support > > [email protected] > > > > Learn more about AccuFuel (fuel efficiency tracker), Notebook (notes > > available everywhere), and Todo (simple task management) on Appigo's > > website:http://www.appigo.com/ > > > > Follow the latest from Appigo on Twitter:http://twitter.com/appigo > > > > On Sun, Feb 22, 2009 at 9:14 AM, Kirkjerk <[email protected]> wrote: > > > > > So, I think the problem USED to be that I had "Keep Completed Tasks" > > > set to shorter than I was actually synchronizing... but now I have > > > "keep completed" set to a year, and synch every month. > > > > > But today, I synched, and luckily I'm not seeing duplicated entries > > > like I used to, but the # of "undone" tasks jumped by about 50%... > > > these are things I KNOW I marked as done, and now their undone. > > > > > What the hell. What information should I send to you about this? It's > > > super frustrating. > > > > > ALSO -- if I want to just switch services, why do I have to erase all > > > my data to "prepare my device"? I don't really need online access to > > > my lists, I just liked the security of hedging my bet in case > > > something happened. > > > > > Please, please give me a solution that > > > A. makes it so I don't get bogus data > > > B. optionally, so that I can see that data online... > > > > > Right now I have B but I'd give it up if I had A! This is really > > > dangerous for me and is a detriment to what is otherwise a great > > > product. > > > > --~--~---------~--~----~------------~-------~--~----~ Learn more about Todo, Notebook (notes available everywhere), and AccuFuel (fuel efficiency tracker) on Appigo's website: http://www.appigo.com/ You received this message because you are subscribed to the Google Groups "Appigo Todo" group. To post to this group, send email to [email protected] To unsubscribe from this group, send email to [email protected] For more options, visit this group at http://groups.google.com/group/appigo-todo?hl=en -~----------~----~----~----~------~----~------~--~---
