Gary,

Thanks for the additional information. You mentioned earlier you are seeing
this sync isue with Toodledo. Can you answer the following questions and
maybe provide any other insights that you think might help us isolate this
issue?

- Have you had a chance to try one of the other backends to see if the
problem also happens when syncing with those backends?

- Can you also give us an idea of the number of tasks you are working with?

- Does restarting Todo resolve the issue every time you've duplicated the
problem?

- Does this happen when syncing using the Wifi, 3G and / or Edge networks?

This information will help us isolate and hopefully reproduce the problem on
our side as well.

Thanks,

The Appigo Team
--
Appigo Support
[email protected]

Learn more about AccuFuel (fuel efficiency tracker), Notebook (notes
available everywhere), and Todo (simple task management) on Appigo's
website: http://www.appigo.com/

Follow the latest from Appigo on Twitter: http://twitter.com/appigo


On Thu, May 14, 2009 at 10:04 AM, Gray Beard <[email protected]> wrote:

>
> Yes.  I am running beta 5 on a 2nd gen iPod Touch.  This behavior was
> also present in beta 4.  I have reinstalled beta 5 as a new install
> (instead of a backup/restore), and reinstalled all my apps, but the
> problem continues.  Performing a "Reset Synchronization Data" also
> exhibits this behavior, although to a lesser degree.  Once I get
> "Reset Synchronization Data" to work, a normal sync works.  Then, some
> time later the problem comes back.
>
> Please let me know if I can provide any additional information or
> conduct any testing to help you isolate the problem.
>
> On May 14, 10:44 am, Appigo Support <[email protected]> wrote:
> > Gray,
> >
> > We've been testing using the beta 5 of OS 3.0 and have not seen this
> > behavior you are describing. Are you also running beta5?
> >
> > We look forward to your response.
> >
> > Thanks,
> >
> > The Appigo Team
> > --
> > Appigo Support
> > [email protected]
> >
> > Learn more about AccuFuel (fuel efficiency tracker), Notebook (notes
> > available everywhere), and Todo (simple task management) on Appigo's
> > website:http://www.appigo.com/
> >
> > Follow the latest from Appigo on Twitter:http://twitter.com/appigo
> >
> > On Mon, May 11, 2009 at 4:34 PM, Gray Beard <[email protected]>
> wrote:
> >
> > > Most of the time when I press the sync button, I get a network
> > > activity indicator in the status bar, but nothing happens.  ToDo stays
> > > this way until I nuke it with the home button and run it again.  A
> > > subsequent examination of the diagnostic log reveals that no
> > > communications with the ToodleDo host took place.  Notes does not
> > > exhibit this behavior; I get a reliable sync every time.
> >
> > > Perhaps one try in 20-30 attempts will result in a normal sync. Any
> > > help would be greatly appreciated.
>
> >
>

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