Samuel W. Heywood wrote:
>
> Clarence:
>
> At first I couldn't believe the way you had so disparaged Quantum's
> website. I used their website with Arachne just last week to look up the
> specs and the jumper settings for my Quantum Pro Maverick 270MB HDD. The
> site worked marvellously well for me and I was impressed. I visited their
> website again a few minutes ago to see if anything had changed there.
> Result: I found that their hyperlinks were no longer working. I got
> "unknown protocol" errors, and eventually my machine locked up so tight
> that not even the three finger salute would allow my machine to escape
> from the situation. Sadly I find that many webmasters at many websites
> that used to work just fine have decided to "fix" something that wasn't
> even broken. They all should be fired. I think they would be fired if
> there were some way the ordinary consumers could inform the CEOs about
> what is going on.
Hi Sam;
That was the second crap page I stumbled into that day.
The first site was idinet.com, who seem to be very puffed up about an award
they apparantly gave themselves for being among the top 200 B2B sites as voted
by Business Marketing Magazine. No incest involved there of course. :(
With some difficulty I extracted an email address and made sure they knew I
had voted them as the worst B2B site I had come across in the year 2001.
As you may note from the header, I now belong to an elite group of complainers
and I am going to modify the structure of my standardized complaint forms by
adding buttons to select complaint messages pre-tailored to specific problems.
Regarding getting the attention of the CEO, I believe it may be more effective
to get the attention of the sales department, so I would recommend that your
complaints to [EMAIL PROTECTED] should be CC'd to sales@thesameplace.
(and vice versa)
To keep your complaint out of the trash bin a few more seconds, make sure you
CC a believable third party.
Perhaps we could set up a site with a meaningful name and garbage can to
collect and dispose of these CCs. <G>
- Clarence Verge
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