I can see problems with separating the forums away, i can already see people complain "Oh, they only have an unofficial forum".

I say keep the forum where it is - emphasize the _user_ forum aspect, after all the users are an important part of the distro, which is the same way we/I am trying to peddle the AUR to the masses. I'd like to see more flagging of the "devs don't come here much, use the list" but the phpbb software does not work well in this regard - with better software we could get much more information over to the users.

Oh, we just got an AUR link next to flyspray and the wiki - what about some mailing list links? That'd help.

I'll just also say that the people who favour the mailing list may be being a bit shortsighted. My main fear for promoting the lists too much is that you are just going to get clueless muppets spamming the crap out of the lists with inane rubbish that really isn't worth the attention of the dev team. We can deal with that ok on the forums but far here it is harder, i think. The upshot of that I forsee is the devs retreating even more and using non-public mailing lists, which might not be so great.

I've made the last point several times but people rarely pick up on it.

Phil

cactus wrote:

Jason Chu wrote:

What are the forums really useful for these days anyway? ;o)

Maybe talk about it on the mailing list.
Jason


Is this the prevailing stance about the forums by the dev team?
(sorry to use you as an example Jason)

I think with the current setup, there is an expectation that the users have, since the forums are "official" and listed on the archlinux.org subdomain, that it is somehow supported and visited by the dev team.

If the devs are not doing so, then I think it will only cause more issues in the long run. If you want the "meat" of the discussions to exist on the mailing list, then maybe it is time for few slight changes.

I see a few potential avenues:

1) Spin off the user forums to another domain. Something like "forums.archusers.org", and have the archusers.org domain managed entirely by the userbase (forum moderators/TUs). Have it be its own seperate entity. Then users will know that it is not part of official arch, and will likely bring more major issues to irc and to the mailing lists, while seeking day to day help in the unofficial user forums.

2) Keep the current setup, but add some language to the front page that the forums are "unsupported user forums". Make the same statement on the top of the forum header. Clarification could be added that the devs do actively use the forums.

3) Add a special forum category (developer corner) or something, much like the new aur category, and have the forum moderator team police it far more closely than the other forum areas..so that the devs can find some use out of it without having to deal with regular forum babble. Maybe even attempt to setup a forum to mail gateway on just that specific forum category.

Just a couple of ideas to help deal with the current situation. It currently does seem that users expect the devs to use the forums, and it seems the devs expect the users to use the mailing lists. Realize, I am using the term "expect" loosly, with an eye towards a generalization of percieved expectations. Any clarity that can be added to the situation would be more helpful in the longrun, I believe.

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