Dear Adam,

Yes, we are using a virtual Environment and it was active, my colleague
followed the exact steps in the link you provided and still the error
remained unchanged.


Your advice is highly appreciated!

>>>



On Wed, Aug 19, 2015 at 12:05 PM, Asmaa Ayman <aay...@aucegypt.edu> wrote:

> Dear Mai,
>
> Kindly check the reply of Arches' Support. Can you please re-install
> Arches again following the instructions sent
>
> Server: 10.2.2.33
> username: django
> pwd: AUC$123
>
> directory: /usr/share/sandboxes/egyarch
>
> you can download PuTTY from here: http://www.putty.org/
>
>
> Many thanks for your invaluable help and continuous support!
>
> Asmaa
>
> --
> Stay Focused. Stay Productive!
>
> On Mon, Aug 17, 2015 at 8:38 PM, Adam Cox <mr.adam...@gmail.com> wrote:
>
>> HI Asmaa, are you using a virtual environment?  It looks like you are
>> using the default python installation.  You should make a virtual
>> environment, activate it, and then install arches-hip there.  Here's more
>> information on that:
>> https://arches-hip.readthedocs.org/en/latest/getting-started/#installating-arches-hip
>> .
>>
>> Good luck!
>>
>>
>> On Sunday, August 16, 2015 at 10:59:07 AM UTC-5, aay...@aucegypt.edu
>> wrote:
>>>
>>> Dear All,
>>>
>>> I am trying to install Arches-HIP and I am getting an error at the last
>>> step before running arches: *(ENV)$ python manage.py packages -o
>>> install*
>>>
>>> I tried it on Centos 7 and on ubuntu, using the install dependencies
>>> script; yet both give me the same error.
>>>
>>> *Centos 7*
>>> VACUUM
>>> deleting index : concept_labels
>>> deleting index : term
>>> Traceback (most recent call last):
>>>   File "manage.py", line 28, in <module>
>>>     execute_from_command_line(sys.argv)
>>>   File
>>> "/usr/lib/python2.7/site-packages/django/core/management/__init__.py", line
>>> 399, in execute_from_command_line
>>>     utility.execute()
>>>   File
>>> "/usr/lib/python2.7/site-packages/django/core/management/__init__.py", line
>>> 392, in execute
>>>     self.fetch_command(subcommand).run_from_argv(self.argv)
>>>   File
>>> "/usr/lib/python2.7/site-packages/django/core/management/base.py", line
>>> 242, in run_from_argv
>>>     self.execute(*args, **options.__dict__)
>>>   File
>>> "/usr/lib/python2.7/site-packages/django/core/management/base.py", line
>>> 285, in execute
>>>     output = self.handle(*args, **options)
>>>   File
>>> "/usr/lib/python2.7/site-packages/arches/management/commands/packages.py",
>>> line 67, in handle
>>>     self.install(package_name)
>>>   File
>>> "/usr/lib/python2.7/site-packages/arches/management/commands/packages.py",
>>> line 114, in install
>>>     install()
>>>   File "/usr/share/sandboxes/Projects/my_hip_app/my_hip_app/setup.py",
>>> line 6, in install
>>>     setup.install()
>>>   File "/usr/lib/python2.7/site-packages/arches_hip/setup.py", line 22,
>>> in install
>>>     Resource().prepare_term_index(create=True)
>>>   File "/usr/lib/python2.7/site-packages/arches/app/models/resource.py",
>>> line 53, in __new__
>>>     mod = __import__(modulename, globals(), locals(), [classname], -1)
>>> ImportError: No module named resource
>>>
>>>
>>> *Ubuntu *
>>> VACUUM
>>> deleting index : concept_labels
>>> deleting index : term
>>> Traceback (most recent call last):
>>>   File "manage.py", line 28, in <module>
>>>     execute_from_command_line(sys.argv)
>>>   File
>>> "/usr/local/lib/python2.7/dist-packages/django/core/management/__init__.py",
>>> line 338, in execute_from_command_line
>>>     utility.execute()
>>>   File
>>> "/usr/local/lib/python2.7/dist-packages/django/core/management/__init__.py",
>>> line 330, in execute
>>>     self.fetch_command(subcommand).run_from_argv(self.argv)
>>>   File
>>> "/usr/local/lib/python2.7/dist-packages/django/core/management/base.py",
>>> line 393, in run_from_argv
>>>     self.execute(*args, **cmd_options)
>>>   File
>>> "/usr/local/lib/python2.7/dist-packages/django/core/management/base.py",
>>> line 444, in execute
>>>     output = self.handle(*args, **options)
>>>   File
>>> "/usr/local/lib/python2.7/dist-packages/arches/management/commands/packages.py",
>>> line 67, in handle
>>>     self.install(package_name)
>>>   File
>>> "/usr/local/lib/python2.7/dist-packages/arches/management/commands/packages.py",
>>> line 114, in install
>>>     install()
>>>   File "/usr/share/sandboxes/Projects/my_hip_app/my_hip_app/setup.py",
>>> line 6, in install
>>>     setup.install()
>>>   File "/usr/local/lib/python2.7/dist-packages/arches_hip/setup.py",
>>> line 22, in install
>>>     Resource().prepare_term_index(create=True)
>>>   File
>>> "/usr/local/lib/python2.7/dist-packages/arches/app/models/resource.py",
>>> line 53, in __new__
>>>     mod = __import__(modulename, globals(), locals(), [classname], -1)
>>> ImportError: No module named resource
>>> (ENV)arches@mediathread:/usr/share/sandboxes/Projects/my_hip_app$
>>>
>>>
>>> and I couldn't find the database arches_my_hip_app
>>>
>>> Can you please help me out with that? I will be working on the Centos
>>> server.
>>>
>>>
>>> Thanks a lot,
>>>
>>> Asmaa
>>>
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>

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