As long as you've enabled email sending, and entered any necessary account 
information for your own sending account, you should be able to send from the 
Send queue. There are, however, a couple of issues related to sending to an 
email address from the Send queue. 

First, it's intended only for sending to another Ariel user, not an end-user. 
The scans will always be sent in tif format, with three files attached to the 
email: a machine-readable GEDI header, a DOCINFO.TXT header, and the document 
itself (taken directly from the user's guide at 
http://www4.infotrieve.com/ariel/ARIELusers-3_4.pdf). If you send this way to 
an end-user, you should warn them ahead of time that the file will be in tif, 
not pdf format. If you want to send as a pdf attachment, use Send To Patron. 

Second, the Sent status in the Send queue is set on the basis of a response 
from the receiving machine. This response is received in the course of the FTP 
"conversation" between the two machines. When you email there is no such 
response, so the status will never change to Sent, even if the email is picked 
up by another Ariel setup. The best you can do to ensure that they received the 
document is to check the request status, either directly in WorldCat Resource 
Sharing or indirectly through your ILL management software.

Joe Ellison
Document Delivery and Digital Initiatives Assistant
Transportation Library, Northwestern University
phone: (847)491-8600
[email protected]


> -----Original Message-----
> From: [email protected] [mailto:arie-l-
> [email protected]] On Behalf Of McDowell, Jenny
> Sent: Wednesday, December 15, 2010 4:20 PM
> To: 'Discussion of the Ariel Document Transmission System'
> Subject: RE: [ARIE-L] configuring Ariel v. 3.4 to send to e-mail
> addresses. .
> 
> The few times I have sent an document (using 3.4) to an email address, it
> always sits in the send queue as "Pending" I think, but it really has been
> sent and received. I just manually delete it from the queue.
> 
> Jenny McDowell
> Biomedical Library
> St. Jude Children's Research Hospital
> 
> -----Original Message-----
> From: [email protected] [mailto:arie-l-
> [email protected]] On Behalf Of Document Delivery
> Sent: Wednesday, December 15, 2010 3:32 PM
> To: 'Discussion of the Ariel Document Transmission System'
> Subject: RE: [ARIE-L] configuring Ariel v. 3.4 to send to e-mail
> addresses. .
> 
> I think that if someone gives an email address as an Ariel address, I
> assume that they have Ariel email (?). If so, it would arrive in their
> Ariel terminal as if it were sent to a usual IP address. This has happened
> to us a few times and the same thing happened, we're not set up for Ariel
> email (sending an Ariel file station to station to an email address, not
> the send to patron email function),
> 
> 
> Edward Helmrich
> Iona College
> Ryan Library
> Interlibrary Loan Office
> 715 North Ave.
> New Rochelle, NY 10801
> VXI, NYULUZ
> 914-633-2352
> [email protected]
> 
> 
> 
> -----Original Message-----
> From: [email protected] [mailto:arie-l-
> [email protected]] On Behalf Of [email protected]
> Sent: Wednesday, December 15, 2010 3:40 PM
> To: [email protected]
> Subject: [ARIE-L] configuring Ariel v. 3.4 to send to e-mail addresses
> 
> Hi,
> We are being asked to have our Ariel machine send to an e-mail address via
> the Send Queue.  I wasn't expecting this to be a problem as I thought our
> Ariel machine was already configured for out-going mail.  We are able to
> send documents to patron's e-mail address from the Archive to the Delivery
> Queue but we don't seem to be able to perform a "Scan and Send" action and
> have the document be successfully delivered via the Send Queue.  When I
> try to send a document this way, it sits in the Send Queue but doesn't
> seem to move.  It sits as "Ready"
> Not sure anyone out there has information on sending documents this way,
> but any information on settings for this way of using Ariel would be
> greatly appreciated.
> 
> -Josh Alper, U.C. Santa Cruz Interlibrary Loan
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> 
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