On Wed, Oct 27, 2021 at 1:16 PM Owen DeLong via ARIN-PPML <[email protected]> wrote: > Want to bet that I can’t write an abuse report generator for any standard you > choose in less than 24 hours that will not get detected as SPAM by automation?
Yeah, see that's the thing. I technically have an abuse POC but it goes through the same spam filter and the same voice mailbox as everything else sent to me. There's just no way I'm going to manually sort through the spam (both the regular kind and the automated report kind) to get to the real reports that have been validated by a human being. If you want to contact me about a real network abuse problem, you just don't have a reliable way to do it. I want you to have a good way but the signal to noise ratio on the "standard" way is just too high for me to participate. So, small fries like me usually don't receive the abuse reports while larger networks tend to implement an autoresponse to the effect of, "use our structured reporting mechanism on this web page so that you're not just wasting our time." Of course the autoresponse looks like spam too, so the odds of the reporter getting the instructions are not great. We need a better process. Email is simply the wrong process. Regards, Bill Herrin -- William Herrin [email protected] https://bill.herrin.us/ _______________________________________________ ARIN-PPML You are receiving this message because you are subscribed to the ARIN Public Policy Mailing List ([email protected]). Unsubscribe or manage your mailing list subscription at: https://lists.arin.net/mailman/listinfo/arin-ppml Please contact [email protected] if you experience any issues.
