Francois-Rene Rideau wrote:
> > reporting bugs in a software program could signal to the producer
> > that one is a high volume user of the software. After
> > all, the more you use it the more likely you are to
> > find bugs. ...
>
> AFAIK, there is no price discrimination against reporting bugs,
> but there is price discrimination against demanding bug-fixes,
> which is very different. ...
> The point I think you miss is that reporting a bug is GOOD
> for the software provider, because a bug that isn't reported
> is a bug that hurts the company's reputation nonetheless;...
> So you shouldn't discourage people from reporting bugs.
I didn't miss this point, but can such companies really committo not take
advantage of information about individual demand?
> ... to Microsoft and monopolistic software vendors,
> reporting bug is use of resources, and fixing bugs is no source of revenue.
I'm sorry, but this makes zero economic sense. The higher the value
of the product to users, the higher the monopoly price they can charge.
