On Mon, Oct 23, 2000 at 01:35:30PM -0400, Robin Hanson wrote
> We were talking about choosing not to offer them a discount on updates.
I do not know of a company that does this. To me this says enough about
the possibility of a company actually pulling such a stunt, and
profitting by it.
Even Microsoft, a company that is more proficient then any other at
maximising its profits from software sales, does no such things.
ANyways, once it becomes know that reporting bugs to a company can put
you at a disadvantage people will just stop submitting bugs, and maybe
even buying the stuff. Companies have seen their customers leave over
less then this.
So the discussion about why companies don't do this is a lot more
interesting then a discussion about how they could (if they wanted too).
After all, a software company has the problem that it's users don't
really have to pay for the software if they don't want to. So you can't
really do things like charging what are probably your most loyal
customers more. This is a sure way to lose them.
Greetings,
Krist
--
Krist van Besien [EMAIL PROTECTED]
