I didn't make any changes but I am no longer having the problem. We did stop and start ARS. Barb
________________________________ From: Action Request System discussion list(ARSList) on behalf of Islam Alewady Sent: Tue 4/18/2006 6:29 PM To: [email protected] Subject: Re: ARERR 1651 -Incorrect format in the definition file. ** Hi Barbara, Can you please provide information from the arerror.log file. Please try to remove or comment (#) the line that loads the plugin for Asset Managment (arfcbdata.dll) or remove all of them and try one by one. Restart the ARS after your modification. seems like the plugin is reading the def files on the path , and having some problem with the def files. I have encountered something similar lately and discovered the plugins were the problem, though i have no clue why it is actually trying to read any defs from there ! let us know the outcome. islam ________________________________ From: Action Request System discussion list(ARSList) on behalf of Steve Waller Sent: Mon 4/17/2006 2:42 PM To: [email protected] Subject: Re: ARERR 1651 -Incorrect format in the definition file. Barbara question's 1.) Do you have different version or patches of ARS loaded on your servers. 2.) Is the version of the remedy users tool the same as the ARS version 3.) Is Save Windows Workspace option under tools/options/General tab Checked. (if this option is turned on then it will attempt to open the last screens even if you are not connected to the server where they reside if the screen definition saved in the workspace does not match the form on the server then you could receive a Def format error. Or just a blank screen.) Oh! Hello Axton. -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Barbara SIEBERT Sent: Saturday, April 15, 2006 3:03 PM To: [email protected] Subject: Re: ARERR 1651 -Incorrect format in the definition file. Workflow and forms are changing as this is a dev server and we plan on moving the changes to prod this coming week. I have reviewed the most recent changes and I didn't see anything unusual. We have a custom home page and sometimes it opens and sometimes I get the ARERR 1651. It's been a month since the home page and it's related workflow has been updated. This problem started about 4 days ago. Barb ________________________________ From: Action Request System discussion list(ARSList) on behalf of Axton Sent: Sat 4/15/2006 3:54 PM To: [email protected] Subject: Re: ARERR 1651 -Incorrect format in the definition file. Has anything changed in your environment recently? Server upgrade, configuration change, workflow/form changes. Axton Grams On 4/15/06, Barbara SIEBERT <[EMAIL PROTECTED]> wrote: > Listers, > > I'm suddenly getting this error message in the User Tool. The first time I received it, I erased my .arv's and .arf's. That worked and for the last 3 days I've been fine. Today I'm getting it consistently and my user tool has become unusable. The mid-tier works fine. When I look at the Object List, the forms I am trying to access are not in the list. I am an admin on this server. Here's what I've tried today: > > 1) Deleted arf's and arv's. > 2) I have tried using 2 different PC's and I have the same problem on both. > 3) I've removed my user tool and installed User Tool, patch 16. > 4) I've tried logging in with and without a Preference Server. > 5) Tried logging in with a different account. > > I also tried accessing the arslist archives but I'm blocked from it at this site. > > Thanks for any suggestions/solutions, > Barb Siebert > QMX Support Services > > > ________________________________________________________________________ _______ > UNSUBSCRIBE or access ARSlist Archives at http://www.wwrug.org > ________________________________________________________________________ _______ UNSUBSCRIBE or access ARSlist Archives at http://www.wwrug.org ________________________________________________________________________ _______ UNSUBSCRIBE or access ARSlist Archives at http://www.wwrug.org _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at http://www.wwrug.org __20060125_______________________This posting was submitted with HTML in it___ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at http://www.wwrug.org
