Re: Remedy vs. Everything

Thu, 27 Apr 2006 12:56:29 -0700

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Perfect!  Thanks, Stephen.
 
Rick
From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Heider, Stephen
Sent: Thursday, April 27, 2006 12:49 PM
To: [email protected]
Subject: Re: Remedy vs. Everything

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Here is the email:

From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Hannon, Mike
Sent: Tuesday, April 25, 2006 7:14 AM
To: [email protected]
Subject: Re: Remedy Marketing -> Gartner Studies, Analyses, Arcticles, ... anything :-)

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BMC SOFTWARE | APRIL 2006

Forrester’s Primary Wave Research Note, "The Forrester Wave(TM): Service Desk Management Tools, Q1 2006"

Chip Gliedman, John Ragsdale, Ian Schuler, and Elisse Gaynor with Forrester assessed the service desk management tools market to see how the vendors stacked up against one another. Forrester’s evaluation looked at the strengths and weakness of top service desk management tool vendors across 80 criteria.

View the findings by reading Forrester's report.

http://wwm.bmc.com:80/uh?g=1.279ry.1f6m.rs.0.238fg.c5fe&x=80200&u=http://www.bmc.com/USA/Promotions/attachments/The_Forrester_Wave_Service_Desk_Management.pdf

BMC Remedy and BMC Magic Lead For Both Large And Small Enterprise Service Desk Tools The Forrester Wave (TM) Vendor Summary, Q1 2006

Chip Gliedman, John Ragsdale, Ian Schuler, and Elisse Gaynor with Forrester stated, " With the acquisition of Remedy and Magic Solutions, BMC Software has assembled a suite of tools allowing it to market to virtually any size organization size." Learn more about what Forrester says about the solutions offered by BMC Software and see if they can help your organization.

Learn more by reading Forrester's report.

http://wwm.bmc.com:80/ct?g=1.279ry.1f6m.rs.0.238fg.c5fe&i=79232


From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Rick Cook
Sent: Thursday, April 27, 2006 3:46 PM
To: [email protected]
Subject: Remedy vs. Everything

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I remember seeing a comparison chart recently that showed Remedy vs. CA, HP, Peregrine, etc. and how they compared to one another (Remedy was the best, of course).  Unfortunately, I can't find the stupid thing anywhere on the net.
 
Does anyone have such an animal that they could email me?  It would be best if it were an independent study vs. one done by a vendor.
 
Thanks!

____________________________________________________________________________________

Rick Cook • Remedy Approved Consultant • Denali Advanced Integration • (253) 278-4112
 
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