I really wish that he had included Clarify in his study. My company uses
Clarify for the company wide "Service Desk" solution. My department uses
Remedy for our internal data needs.
>Andy L. Mayfield
>System Operation Specialist
>Alabama Power Company
Office: 8-226-1805
-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Heider, Stephen
Sent: Thursday, April 27, 2006 2:49 PM
To: [email protected]
Subject: Re: Remedy vs. Everything
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Here is the email:
________________________________
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Hannon, Mike
Sent: Tuesday, April 25, 2006 7:14 AM
To: [email protected]
Subject: Re: Remedy Marketing -> Gartner Studies, Analyses, Arcticles,
... anything :-)
**=20
BMC SOFTWARE | APRIL 2006
Forrester's Primary Wave Research Note, "The Forrester Wave(TM): Service
Desk Management Tools, Q1 2006"
Chip Gliedman, John Ragsdale, Ian Schuler, and Elisse Gaynor with
Forrester assessed the service desk management tools market to see how
the vendors stacked up against one another. Forrester's evaluation
looked at the strengths and weakness of top service desk management tool
vendors across 80 criteria.=20
View the findings by reading Forrester's report.
http://wwm.bmc.com:80/uh?g=3D1.279ry.1f6m.rs.0.238fg.c5fe&x=3D80200&u=3D
h=
ttp:/
/www.bmc.com/USA/Promotions/attachments/The_Forrester_Wave_Service_Desk_
Management.pdf
<http://wwm.bmc.com/uh?g=3D1.279ry.1f6m.rs.0.238fg.c5fe&x=3D80200&u=3Dht
t=
p://w
ww.bmc.com/USA/Promotions/attachments/The_Forrester_Wave_Service_Desk_Ma
nagement.pdf>=20
BMC Remedy and BMC Magic Lead For Both Large And Small Enterprise
Service Desk Tools The Forrester Wave (TM) Vendor Summary, Q1 2006
Chip Gliedman, John Ragsdale, Ian Schuler, and Elisse Gaynor with
Forrester stated, " With the acquisition of Remedy and Magic Solutions,
BMC Software has assembled a suite of tools allowing it to market to
virtually any size organization size." Learn more about what Forrester
says about the solutions offered by BMC Software and see if they can
help your organization.
Learn more by reading Forrester's report.
http://wwm.bmc.com:80/ct?g=3D1.279ry.1f6m.rs.0.238fg.c5fe&i=3D79232
<http://wwm.bmc.com/ct?g=3D1.279ry.1f6m.rs.0.238fg.c5fe&i=3D79232>=20
________________________________
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Rick Cook
Sent: Thursday, April 27, 2006 3:46 PM
To: [email protected]
Subject: Remedy vs. Everything
**=20
I remember seeing a comparison chart recently that showed Remedy vs. CA,
HP, Peregrine, etc. and how they compared to one another (Remedy was the
best, of course). Unfortunately, I can't find the stupid thing anywhere
on the net.
=20
Does anyone have such an animal that they could email me? It would be
best if it were an independent study vs. one done by a vendor.
=20
Thanks!
________________________________________________________________________
____________=20
Rick Cook * Remedy Approved Consultant * Denali Advanced Integration *
(253) 278-4112
=20
__20060125_______________________This posting was submitted with HTML in
it___
________________________________________________________________________
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UNSUBSCRIBE or access ARSlist Archives at http://www.wwrug.org
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<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN">
<HTML xmlns:o =3D "urn:schemas-microsoft-com:office:office" xmlns:st1 =
=3D=20
"urn:schemas-microsoft-com:office:smarttags"><HEAD>
<META http-equiv=3DContent-Type content=3D"text/html; =
charset=3Dus-ascii">
<META content=3D"MSHTML 6.00.2900.2873" name=3DGENERATOR></HEAD>
<BODY>
<DIV dir=3Dltr align=3Dleft>
<DIV dir=3Dltr align=3Dleft><FONT face=3DArial color=3D#0000ff =
size=3D2><SPAN=20
class=3D174164819-27042006>Here is the email:</SPAN></FONT></DIV><BR>
<DIV class=3DOutlookMessageHeader lang=3Den-us dir=3Dltr align=3Dleft>
<HR tabIndex=3D-1>
<FONT face=3DTahoma size=3D2><B>From:</B> Action Request System =
discussion=20
list(ARSList) [mailto:[EMAIL PROTECTED] <B>On Behalf Of
</B>Hannon,=20
Mike<BR><B>Sent:</B> Tuesday, April 25, 2006 7:14 AM<BR><B>To:</B>=20
[email protected]<BR><B>Subject:</B> Re: Remedy Marketing -> =
Gartner=20
Studies, Analyses, Arcticles, ... anything :-)<BR></FONT><BR></DIV>
<DIV></DIV>**=20
<META content=3D"MSHTML 6.00.2900.2876" name=3DGENERATOR>
<DIV><FONT size=3D2>
<P>BMC SOFTWARE | APRIL 2006</P>
<P>Forrester’s Primary Wave Research Note, "The Forrester =
Wave(TM): Service Desk=20
Management Tools, Q1 2006"</P>
<P>Chip Gliedman, John Ragsdale, Ian Schuler, and Elisse Gaynor with =
Forrester=20
assessed the service desk management tools market to see how the vendors
=
stacked=20
up against one another. Forrester’s evaluation looked at the =
strengths and=20
weakness of top service desk management tool vendors across 80 criteria.
=
</P>
<P>View the findings by reading Forrester's report.</P>
<P></FONT><A=20
href=3D"http://wwm.bmc.com/uh?g=3D1.279ry.1f6m.rs.0.238fg.c5fe&x=3D8
0=
200&u=3Dhttp://www.bmc.com/USA/Promotions/attachments/The_Forrester_
W=
ave_Service_Desk_Management.pdf"><U><FONT=20
color=3D#0000ff=20
size=3D2>http://wwm.bmc.com:80/uh?g=3D1.279ry.1f6m.rs.0.238fg.c5fe&x
=3D=
80200&u=3Dhttp://www.bmc.com/USA/Promotions/attachments/The_Forreste
r=
_Wave_Service_Desk_Management.pdf</U></FONT></A></P><FONT=20
size=3D2>
<P>BMC Remedy and BMC Magic Lead For Both Large And Small Enterprise =
Service=20
Desk Tools The Forrester Wave (TM) Vendor Summary, Q1 2006</P>
<P>Chip Gliedman, John Ragsdale, Ian Schuler, and Elisse Gaynor with =
Forrester=20
stated, " With the acquisition of Remedy and Magic Solutions, BMC =
Software has=20
assembled a suite of tools allowing it to market to virtually any
size=20
organization size." Learn more about what Forrester says about the =
solutions=20
offered by BMC Software and see if they can help your organization.</P>
<P>Learn more by reading Forrester's report.</P>
<P></FONT><A=20
href=3D"http://wwm.bmc.com/ct?g=3D1.279ry.1f6m.rs.0.238fg.c5fe&i=3D7
9=
232"><U><FONT=20
color=3D#0000ff=20
size=3D2>http://wwm.bmc.com:80/ct?g=3D1.279ry.1f6m.rs.0.238fg.c5fe&i
=3D=
79232</U></FONT></A></P><FONT=20
size=3D2></FONT></DIV></DIV><BR>
<DIV class=3DOutlookMessageHeader lang=3Den-us dir=3Dltr align=3Dleft>
<HR tabIndex=3D-1>
<FONT face=3DTahoma size=3D2><B>From:</B> Action Request System =
discussion=20
list(ARSList) [mailto:[EMAIL PROTECTED] <B>On Behalf Of </B>Rick=20
Cook<BR><B>Sent:</B> Thursday, April 27, 2006 3:46 PM<BR><B>To:</B>=20
[email protected]<BR><B>Subject:</B> Remedy vs.=20
Everything<BR></FONT><BR></DIV>
<DIV></DIV>**=20
<META content=3D"MSHTML 6.00.3790.2666" name=3DGENERATOR>
<DIV><SPAN class=3D609404319-27042006><FONT face=3DArial size=3D2>I =
remember seeing a=20
comparison chart recently that showed Remedy vs. CA, HP, Peregrine, etc.
=
and how=20
they compared to one another (Remedy was the best, of course). =20
Unfortunately, I can't find the stupid thing anywhere on the=20
net.</FONT></SPAN></DIV>
<DIV><SPAN class=3D609404319-27042006><FONT face=3DArial=20
size=3D2></FONT></SPAN> </DIV>
<DIV><SPAN class=3D609404319-27042006><FONT face=3DArial size=3D2>Does =
anyone have=20
such an animal that they could email me? It would be best if it =
were an=20
independent study vs. one done by a vendor.</FONT></SPAN></DIV>
<DIV><SPAN class=3D609404319-27042006><FONT face=3DArial=20
size=3D2></FONT></SPAN> </DIV>
<DIV><SPAN class=3D609404319-27042006><FONT face=3DArial=20
size=3D2>Thanks!</FONT></SPAN></DIV>
<DIV align=3Dleft>
<DIV>
<P class=3DMsoNormal><FONT face=3DArial color=3Dteal size=3D2><SPAN=20
style=3D"FONT-SIZE: 10pt; COLOR: teal; FONT-FAMILY: =
Arial">_________________________________________________________________
_=
__________________=20
<o:p></o:p></SPAN></FONT></P></DIV>
<DIV id=3DidSignature79411>
<H6><STRONG><B><FONT face=3DTahoma color=3Dteal size=3D2><SPAN=20
style=3D"FONT-SIZE: 10pt; COLOR: teal; FONT-FAMILY: Tahoma">Rick=20
Cook • Remedy Approved Consultant=20
</SPAN></FONT></B></STRONG><STRONG><B><FONT face=3DTahoma color=3Dteal =
size=3D2><SPAN=20
style=3D"FONT-SIZE: 10pt; COLOR: teal; FONT-FAMILY: Tahoma">• =
<st1:place=20
w:st=3D"on">Denali</st1:place> Advanced Integration • (253)=20
278-4112</SPAN></FONT></B></STRONG><o:p></o:p></H6></DIV></DIV>
<DIV> </DIV>__20060125_______________________This posting was =
submitted=20
with HTML in it___</BODY></HTML>
__20060125_______________________This posting was submitted with HTML in
it___
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