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True - it says that it needs to be an administrator at the time of install so I guess that is probably what was missing during the install - what surprises me is that when this user gets imported it doesn't automatically have the permissions that it requires... so what happens when its a fresh install - does that mean that your initial install will always fail cause that user is not an adminstrator user? I would have thought that the installation script would automatically make this user an administrative user and complain if it cannot because of a shortage of Fixed licenses...
 
 
Joe

"McKenzie, James J C-E LCMC HQISEC/L3" <[EMAIL PROTECTED]> wrote:
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Joe:
I think that this user only has to have administrator rights under certain situations.  I think one of these is if you are NOT running ARS as an Administrator user.  You should read through the KM to find out the entire story.
James McKenzie

________________________________________
From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Joe DeSouza
Sent: Wednesday, May 03, 2006 8:39 AM
To: [email protected]
Subject: Re: CMDB post installation checklist..
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During the installation of CMDB, the user that gets created called 'CMDB Internal User' - does this user get Administrator rights automatically or must this user be granted Administrator rights? We just saw a KB that my colleague pointed out to me that this user must have administrator rights but we noticed that this user belongs to the group CMDB Internal View only...

What have you guys done to this user - granted the Administrator rights manually?
 
Rgds
 
Joe
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