Is there any specific pre-requisite that I might have missed...
Again this is a Windows 2003 server, with SQL server 2000, already has ITSM 5.6 installed (HD, Asset, Change and SLA)...
I have tweaked the DB server, by flushing the log files of both the ARSystem database and the tempdb, truncating their logs, shrinking them and then increasing their sizes to at least 20% of the size of each of these databases.
There are sufficient user connections open on the DB so there is no question of the SQL server denying connections during the install process to any of the AR System threads.
So what are we missing that we
should get these timeout errors? I do not see anything too obvious...
I'm going to give it a second shot after doing all of the above steps again - in the process of doing it in fact so if anyone of you think there is something else I ought to do please shoot me a mail...
Rgds
Joe
"McKenzie, James J C-E LCMC HQISEC/L3" <[EMAIL PROTECTED]> wrote:
"McKenzie, James J C-E LCMC HQISEC/L3" <[EMAIL PROTECTED]> wrote:
**Joe:I installed the CMDB without changing this user's permissions and I had no problems (well other than a bunch of 65280's because of the CMDB upgrade which is 'normal' because the installation script did not stop the processes before the underlying library files were upgraded.)James McKenzie
________________________________________
From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Joe DeSouza
Sent: Wednesday, May 03, 2006 8:53 AM
To: [email protected]
Subject: Re: CMDB post installation checklist..**
True - it says that it needs to be an administrator at the time of install so I guess that is probably what was missing during the install - what surprises me is that when this user gets imported it doesn't automatically have the permissions that it requires... so what happens when its a fresh install - does that mean that your initial install will always fail cause that user is not an adminstrator user? I would have thought that the installation script would automatically make this user an administrative user and complain if it cannot because of a shortage of Fixed licenses...__20060125_______________________This posting was submitted with HTML in it___
Joe
Talk is cheap. Use Yahoo! Messenger to make PC-to-Phone calls. Great rates starting at 1¢/min. __20060125_______________________This posting was submitted with HTML in it___
