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Hello All,

 

We are getting ready to upgrade to ARS 6.3. I was looking over the documentation and noticed that if you try to assign the same fixed license more then three times in a week to a user that the user must wait one week from the first assignment before it can be assigned to the user again. Can someone tell me exactly what this means? How does Remedy distinguish one fixed license from another? Is there a way you can designate which fixed license to assign to a user?

 

Thanks,

 

Roger A. Nall

OSSNMS Remedy Administrator/Developer

T-Mobile USA

Desk: 973-644-3963

Cell: 973-652-6723

FAX: 973-490-3296

 

sf49fanv     AIM IM

RogerNall   Yahoo IM

 

 

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