All,
Am I the only one who is _very_ disappointed to read the following?
Ref: Release-Notes-700-Web.pdf page: 18
"
Unique user logins
In AR System 6.3, it was possible to have multiple users with the
same user name but different passwords log in at the same time. AR
System 7.0 does not allow multiple users with the same user name if
you use the User form for authentication. If, however, you use
external authentication, multiple users with the same user name can
log in only if they belong to the same groups. (In the cache, only one
session is created, and this session will be used for both users.) If
you are upgrading to AR System 7.0 from a 6.3 system where you allow
multiple users with the same user name but different passwords, the AR
System upgrade scripts will fail and will generate a message
suggesting that you correct the multiple user name problem.
"
It sounds like they removed a very advanced (and very old) feature of
ARS in the name of performance and at the cost of backwards
compatibility. That is not a pattern that I would imagine most
customers would value.
--
Carey Matthew Black
Remedy Skilled Professional (RSP)
ARS = Action Request System(Remedy)
Solution = People + Process + Tools
Fast, Accurate, Cheap.... Pick two.
Never ascribe to malice, that which can be explained by incompetence.
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