I just noticed this
as I was testing ITSM 6 on the ARS 7 Mid-Tier. Not only did the upgrade
cause all of the application licenses to disappear for every user, but there
isn't even a menu button on the Application License field with which to restore
them.
I don't see a reason
for that, or an alternate means of re-adding that information. Has anyone
else seen this?
While Support is
working on this, can anyone tell me what ARS 7 table that information's drawn
from, so that I can rebuild the menu myself? I can't find anything that
looks right, and I suspect that it may be Run Process-type commands to retrieve
that data.
Thanks!
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