Unless your Unicode language is Japanese, which is not currently supported
in 7. 


Timothy Button
Remedy Systems Consultant
[EMAIL PROTECTED]


-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of John Sundberg
Sent: Sunday, July 09, 2006 12:00 AM
To: [email protected]
Subject: Re: Question from Management about ARS 7.0

You could mention the improved support for Unicode as a reason to upgrade.



-John

John David Sundberg
235 East 6th Street, Suite 400B
St. Paul, MN 55101
(651) 556-0930-work
(651) 247-6766-cell
(651) 695-8577-fax
[EMAIL PROTECTED]



On Jul 7, 2006, at 8:27 AM, [EMAIL PROTECTED] wrote:

> Hi list, I got this question today:
> Is it worth money and time to upgrade to ARS 7.0 (on devserver of
> course) as long as ver 6.3 is supported and meets out needs? Maybe 
> better to wait until there have been some patchreleases and major 
> issues have been solved?
>
> I would like to get some comments from You who have tested version 7.0 
> what you consider are the 'top ten' most useful new enhancements in 
> ARS 7.0 on both server/client side compared with ver 6.3. We are not 
> using MidTier, LDAP, but Email Engine, we are running Oracle on 
> Solaris server. Easy problemfree upgrade process från 6.3 to 7.0?
>
> I will of course also study the Release Notes.
>
> Thanks in advance,
>
> L ars Pettersson
> Vattenfall Business Services Nordic AB Action Request System Engineer 
> (Tabasco)
> S-461 88 Trollhättan
> Sweden
>
> Phone +46 520 888 35 Mobil +46 70 608 99 95
> e-mail: [EMAIL PROTECTED]
>

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