Hi Brian:
Its W2K3 with SQL 2000. I actually deleted the entries out of
SHR:Application_Properties, did a little bit of performance tweaks & turned
off what was unneccesary and now it seems to be installing much better.
Thanks to all who replied!
From: "Brian Baker (bbaker2)" <[EMAIL PROTECTED]>
Reply-To: [email protected]
To: [email protected]
Subject: Re: ITSM 7 - Installation
Date: Wed, 19 Jul 2006 11:15:38 -0700
Mike,
What arserver os/db platform are installing on? I had a similar slowdown
with Win2003 with a remote Oracle 10g db. The fnd portion did take
forever to load.
Brian Baker
Software Engineer
Cisco Remote Operations Services
-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Mike Parker
Sent: Wednesday, July 19, 2006 12:22 PM
To: [email protected]
Subject: Re: ITSM 7 - Installation
Hi Rick:
Yes, followed all the prereqs, but I just checked the arerror.log and it
looks like the server crashed about the time it hung up.
Am I correct in saying that all I need to do is delete the entry in
SHR:Application_Properties and restart the install?
>From: Rick Cook <[EMAIL PROTECTED]>
>Reply-To: [email protected]
>To: [email protected]
>Subject: Re: ITSM 7 - Installation
>Date: Wed, 19 Jul 2006 10:17:58 -0700
>
>Did you follow the prerequisite list in the docs, including setting the
>multithreading in ARS? How about your transaction logs at the DB level
>- are they full? Check the size of your tempDb DB, too.
>
>I installed Incident in about an hour total, so something is definitely
>wrong.
>
>Rick
>
>-----Original Message-----
>From: Action Request System discussion list(ARSList)
>[mailto:[EMAIL PROTECTED] On Behalf Of Mike Parker
>Sent: Wednesday, July 19, 2006 10:12 AM
>To: [email protected]
>Subject: ITSM 7 - Installation
>
>Good Afternoon List:
>
>I'm attempting to install the ITSM 7 suite. It was running great up
>until I got to Incident Management. Now, Its sitting there saying
>"Loading
>Application: fnp system", and I see an error with an ARERR 91 and that
>it couldnt load a specific def file.
>
>Its been sitting with 3 bars for almost an hour & a half, so Im
>wondering if its officially hung or not.
>
>If it is, and I want to reinstall the app, do I just have to delete the
>entry from SHARE:Application_Properties and restart the installer? I
>remember doing something similar in the 6.x version of the apps, but I
>can't remember what all the steps were involved with doing that.
>
>TIA!
>
>Mike
>
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