Re: 7.0 Installation

Thu, 20 Jul 2006 09:33:39 -0700

Title: RE: 7.0 Installation
** **

Kelly

Nothing attached

 

Herb  

 

-----Original Message-----
From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Gatewood Kelly
Sent: Thursday, July 20, 2006 7:58 AM
To: [email protected]
Subject: Re: 7.0 Installation

 

I have attached the AR 7 ITSM 7 installation checklist provided to me by BMC.

 

Thanks

 

Kelly Gatewood
Manager, Remedy Product Line
HCA Information Technology & Services

From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of McKenzie, James J C-E LCMC HQISEC/L3
Sent: Thursday, July 20, 2006 09:18
To: [email protected]
Subject: Re: 7.0 Installation

**

No.

ARS 7.0
AR Email
Mid-Tier
CMDB
Approval Server
HD
Asset
Change

The CMDB should be installed BEFORE installing any of the ITSM packages, including approval server, if you plan on using it as a separate product.  Otherwise, it will be installed with Asset Management.

James McKenzie
 

-----Original Message-----
From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Pam Hollis
Sent: Thursday, July 20, 2006 7:05 AM
To: [email protected]
Subject: 7.0 Installation

I am getting ready to Install 7.0 and all of ITSM Suite.  What order do you recommend installing software.  Is this correct - or should they be in a diffent order.  Of course I know to make sure all of the Database, OS, Web, etc software is installed priror to starting these installations.

AR System 7.0
AR Email Enginge
Mid-Tiere
Approval Server
Help Desk
Change
Asset
CMDB

Thanks
Pam

AR System 7.0
Oracle 10g
Linux Suse
ITSM Suite 7.0 all applications

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