Carey,
1- If a create a display only attachement field I do not see the file name attached once I save the entry and look back in the field.
2- That will not give me the path of the file.
Any other suggestion?
Mathieu Pitre
IT Business Systems Analyst
Production Operation
Computer
Sciences Corporation
Pratt & Whitney Canada, Plant 1
Sametime: Mathieu Pitre
office: 450-647-8008 x7030
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| Carey Matthew Black <[EMAIL PROTECTED]>
Sent by: "Action Request System discussion list(ARSList)" <[email protected]> 25/07/2006 09:44 AM
|
|
Mathieu,
I would think that an attachment field (or the special run process
syntax to "Add an attachment") would be the way to go.
Add an attachment field (make it display only if you do not want to
actually store the file in the record) so that the user can "point" to
the file from inside the User Tool.
HTH.
--
Carey Matthew Black
Remedy Skilled Professional (RSP)
ARS = Action Request System(Remedy)
Solution = People + Process + Tools
Fast, Accurate, Cheap.... Pick two.
Never ascribe to malice, that which can be explained by incompetence.
On 7/25/06, Mathieu Pitre <[EMAIL PROTECTED]> wrote:
> Hi all,
>
> ARS 6.3
>
> I have a costumer who is requesting me to do something I never did before.
> Here is the situation. I have an application which is used to track the
> Release of In-House applications. Whitin this application I have a place to
> write the documentation path and file. Currently it is a single character
> field(one for the file name and one for the file path) in which they
> manualy type the file name and path. The client would like me to develop
> something that would allow them to automaticly set the path from a window
> browser/explorer. In other words, while they are browsing in their
> local/network drives can I bring the current path in character field. I
> understand that they could do Ctrl+C and Ctrl+V but I would like to know if
> I could implement their request somehow.
>
> Please let me know and include the details.
>
> Mathieu Pitre
> IT Business Systems Analyst
> CSC @ Pratt and Whitney Canada
>
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