Mathieu as Carey said, that would be easiest way to do it, have a hidden attachment field, then use the command PERFORM-ACTION-ADD-ATTACHMENT, this will open up a windows box, in which the user can select the file, once they click ok, the file will get attached, run an active link and do a Set Fields to a char field with the name of the attachment field, and you will get the path to the file, you can extract the path and then show it on a field in Remedy. if you have any problems drop me a line and i will either explain it further or send you a def file.
thanks shafqat --- Carey Matthew Black <[EMAIL PROTECTED]> wrote: > Mathieu, > > I would think that an attachment field (or the special run process > syntax to "Add an attachment") would be the way to go. > > Add an attachment field (make it display only if you do not want to > actually store the file in the record) so that the user can "point" to > the file from inside the User Tool. > > HTH. > > -- > Carey Matthew Black > Remedy Skilled Professional (RSP) > ARS = Action Request System(Remedy) > > Solution = People + Process + Tools > Fast, Accurate, Cheap.... Pick two. > Never ascribe to malice, that which can be explained by incompetence. > > > > On 7/25/06, Mathieu Pitre <[EMAIL PROTECTED]> wrote: > > Hi all, > > > > ARS 6.3 > > > > I have a costumer who is requesting me to do something I never did before. > > Here is the situation. I have an application which is used to track the > > Release of In-House applications. Whitin this application I have a place to > > write the documentation path and file. Currently it is a single character > > field(one for the file name and one for the file path) in which they > > manualy type the file name and path. The client would like me to develop > > something that would allow them to automaticly set the path from a window > > browser/explorer. In other words, while they are browsing in their > > local/network drives can I bring the current path in character field. I > > understand that they could do Ctrl+C and Ctrl+V but I would like to know if > > I could implement their request somehow. > > > > Please let me know and include the details. > > > > Mathieu Pitre > > IT Business Systems Analyst > > CSC @ Pratt and Whitney Canada > > > > > _______________________________________________________________________________ > > UNSUBSCRIBE or access ARSlist Archives at http://www.wwrug.org > > > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at http://www.wwrug.org > Shafqat Ayaz __________________________________________________ Do You Yahoo!? Tired of spam? Yahoo! Mail has the best spam protection around http://mail.yahoo.com _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at http://www.wwrug.org
