Roger, The answer is it really depends on how the other side "returns an error" to Remedy.
If the "error" is really text in the normal response format then you can use later workflow (Filters) in Remedy to parse the returned results and "do the right thing". If the "Error" is some kind of "HTTP" type error, then the users will see a general message from Remedy saying that the filter action failed. (or some other non-specific text like that.) If the "Error" is an alternate XML format then .... well... I am not sure that the default Remedy Web Service consumption stuff is really setup to deal with that kind of logic. You might need to improve on that part of the system to be able to achieve the first condition above. I doubt that helps much.. but that is my two cents on that. :) -- Carey Matthew Black Remedy Skilled Professional (RSP) ARS = Action Request System(Remedy) Solution = People + Process + Tools Fast, Accurate, Cheap.... Pick two. Never ascribe to malice, that which can be explained by incompetence. On 7/27/06, Nall, Roger <[EMAIL PROTECTED]> wrote:
** ARS 6.3 patch 16 SQL 2K WIN2K I have never worked with Web Services so please excuse my ignorance. Part of the testing plan that has been laid out for this is for the system that Remedy is calling to return an error message. My question is how will Remedy handle this error message? Would something actually be returned to the user? Any help is greatly appreciated. Thanks, Roger A. Nall OSSNMS Sr. Remedy Administrator/Developer T-Mobile USA Desk: 973-644-3963 Cell: 973-652-6723 FAX: 973-490-3296 sf49fanv AIM IM RogerNall Yahoo IM
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