Kieran,

Can you run the Uninstall for Incident Management?

Stephen

-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Kieran O'Hare
Sent: Monday, July 31, 2006 6:22 AM
To: arslist@ARSLIST.ORG
Subject: How do I REinstall an ITSM application

After a botched Incident Management 7 install, I now wish to reinstall
it. I I don't have any other ITSM 7 applications installed.

However, when I try to rerun the installer I get a message

'all requirement systems are present. Nothing to install' and it doesn't
go any further.

What do I need to do to allow a reinstall? I didn't find any help on
this in the ITSM 7 installation guide. Am I correct in saying it
involves entries in SHARE:Application Properties and if so what entries?


Thanks,

Kieran O'Hare
Programmer
Information Systems Services
200/201 Pearse St.
Trinity College
Dublin 2
Phone +353 1 8962774

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