Yes, I had same issue. If you are running the SunONE LDAP, there is an attribute, oddly enough, called entryid. It is SunONE's unique identifier, which works much better than using names. I'm guessing the other LDAP brands will have a similar attribute. You may need to perform an export to find it.
Good Luck - Chris. Steve McDonald <[EMAIL PROTECTED]> Sent by: "Action Request System discussion list(ARSList)" <[email protected]> 08/01/2006 11:29 AM Please respond to [email protected] To [email protected] cc Subject ARDBC LDAP ** Good Morning All, My system: ARS v6.3 Informix 9.4 SunOS 5.8 The problem: I have a form that when a caller's last name is filled and 'Enter' is pressed, queries LDAP via set fields action. I've mapped the LDAP field "employeeID" to the Request ID field. All is well until I run into duplicate last names. The active link is set up to show a list on multiple matches. The only field that is available in the list is the field mapped to Request ID so I get a list of employeeIDs. Not terribly helpful. I have no other field that I can reliably map to Request ID. We use first_last for LDAP user id and there are many with > 15 characters so that field is out. Anyone run into this and solved it? Thanks in advance! Steve McDonald Sr. Remedy Applications Programmer Choice Hotels International __20060125_______________________This posting was submitted with HTML in it___ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at http://www.wwrug.org
