On 8/1/06, Rocky Rockwell <[EMAIL PROTECTED]> wrote:
You should be able to add to the results list of the vendor form to show
more info (ie: phone, email). Just make the spacing between the results
list colums small.
*Rocky*
Rocky Rockwell
eMA Team – Remedy Developer
[EMAIL PROTECTED] <mailto:[EMAIL PROTECTED]>
Ph#1: 214-567-8874
Ph#2: 325-884-1263
Steve McDonald wrote:
> **
> Good Morning All,
>
> My system:
>
> ARS v6.3
> Informix 9.4
> SunOS 5.8
>
> The problem: I have a form that when a caller's last name is
> filled and 'Enter' is pressed, queries LDAP via set fields action.
> I've mapped the LDAP field "employeeID" to the Request ID field. All
> is well until I run into duplicate last names. The active link is set
> up to show a list on multiple matches. The only field that is
> available in the list is the field mapped to Request ID so I get a
> list of employeeIDs. Not terribly helpful. I have no other field
> that I can reliably map to Request ID. We use first_last for LDAP
> user id and there are many with > 15 characters so that field is out.
>
> Anyone run into this and solved it?
>
> Thanks in advance!
>
>
> Steve McDonald
> Sr. Remedy Applications Programmer
> Choice Hotels International
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